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Ilderton Dodge Chrysler Jeep Ram - High Point, NC
- Automotive
- High Point, NC
About this business
Location details
701 South Main Street, High Point, NC, 27260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They do not enforce their own posted mask policy in sales... They do not enforce their own posted mask policy in sales or service, and whoever runs their messaging on Facebook is rude, condescending, and creepy.
the avalanche money pit. I bought an 08 Avalanche with 60000 miles. What a piece of sh—- it was. 1 week after getting it I had to replace the entire air conditioner. The next week a caliper froze up on the rotor. Ok it’s a used vehicle. Then in the same week I noticed rust bubbles at the rear so I had that fixed. Then the messages about servicing the air ride suspension and tire monitoring system. In less than a month I had spent $3000 on repairs. So I calmly went to see Connor (salesperson) and he got Jeff (sales manager) a... read more
Called for my VIN number Talked to someone in service to get a VIN on a car I purchased in 2012. He was a butthole!!! He reluctantly gave me the number but hung up without any salutations like I was bugging him!!! Hey sir, I used to be a loyal customer, but I would never recommend anyone to deal with your rude xxx
Business response:
I apologize for the rude service advisor. Can you remember his name? I would like to address this. Email me any details you can to ecommerce@ilderton.com. I may be able to pull up who helped you with your name and phone number if you wish to provide that.
Purchased a used vechicle from what I thought was. 8 months and car in the shop 4x! Sells lemons. Beware! 3rd day knew had problems. Told me it was all in my head.Day 10 transmission locked up.Along with busted front axles.Also while in shop had a recall that was over looked . Of course the recall will cost me a price of a new motor! They should be ashamed to sell such junk!!!!!!!!
Business response:
Sherry, we are sorry to hear about your experience with your vehicle. Could you provide me with more details by emailing me at ecommerce@ilderton.com. I would like to look into your situation. Thanks
Stay away from Ilderton dodge Stay away from this dealer.....Bait and switch truck advertised for one price sat down with sales person and was shown another price. Stay away from this dealership!!!
Business response:
We are sorry to hear you did not have a good experience with us. Can you provide the name of the salesperson who helped you and what vehicle you were looking at? I would like to look into this situation further. Thanks
The service at this place is a joke. Save yourself The place is a joke at best. If they had negative stars they would sure get it. There must be a ton of fake reviews on this place. I had terrible service in 2008 and terrible service in 2019 so things don’t change. We made a 7:30am Monday appointment over the telephone which they stated you are pretty much going to be in and out the door on the same day. I had quite a few things to check out under warranty and they noted them on the work order. They stated that my vehicle wo... read more
2017 Jeep Cherokee Sport Don't ever buy a Jeep Cherokee Sport from this dealership!!!!!!!! Exactly ONE YEAR the jeep started showing SERVICE SHIFTER and all the light on the gear shift were red. It did this 4 times I told them about it. They did nothing but tell me that they can't diagnosed what they can't see. That was by a service rep AL. They are liars and they will not fix your vehicle or write in the report the issues that you are having. When you take it for services they will do a oil changed and lie to... read more
Worst experience so far I tried to buy a brand new RAM 1500 that was advertised on Cars.com. Asked for the final prices, and after 6 hours, many unanswered messages, they didn't bother to answer me. When I told the lady to forget about it, she answered me a lot of times, telling me how busy they are...
Blah Blah Blah Total waste of time and a bunch of broken promises. I went there and told them exactly what I could afford. I was looking for a quality used car with a low down payment and low monthly price. Well they brought out this really nice brand new SUV and promised they could make it work with my low down payment and no trade. I knew they couldn't but I went along for the dog and pony show. Low and behold, they couldn't make it work. Then they began asking for a hefty down payment and wanted me to trade in my car afte... read more
Business response:
We hate to hear that your experience was not one that you were expecting. I have directed this to the appropriate person to make sure it is brought up and reviewed.
Frequently asked questions about Ilderton Dodge Chrysler Jeep Ram - High Point, NC
How is Ilderton Dodge Chrysler Jeep Ram - High Point, NC rated?
Ilderton Dodge Chrysler Jeep Ram - High Point, NC has a 4.5 star rating with 3,411 reviews.
When is Ilderton Dodge Chrysler Jeep Ram - High Point, NC open?
Ilderton Dodge Chrysler Jeep Ram - High Point, NC is open now. It will close at 7:00 p.m.