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Ilderton Dodge Chrysler Jeep Ram - High Point, NC
- Automotive
- High Point, NC
About this business
Location details
701 South Main Street, High Point, NC, 27260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Blah Blah Blah Total waste of time and a bunch of broken promises. I went there and told them exactly what I could afford. I was looking for a quality used car with a low down payment and low monthly price. Well they brought out this really nice brand new SUV and promised they could make it work with my low down payment and no trade. I knew they couldn't but I went along for the dog and pony show. Low and behold, they couldn't make it work. Then they began asking for a hefty down payment and wanted me to trade in my car afte... read more
Business response:
We hate to hear that your experience was not one that you were expecting. I have directed this to the appropriate person to make sure it is brought up and reviewed.
Trying to get the final number for so many hours.. I called this dealer today in the morning, wanting to buy a RAM 1500 brand new with them. Asked for the final numbers, and after 6 hours waiting, no answer AT ALL. I don't understand... Why they just get a calculator and send me the numbers? It is that difficult?
Business response:
We do apologize about the big delay in response. This has been directed to the appropriate person to be further reviewed and corrected in the future. Let us know of any other questions you may have.
Never trust their mechanics! I have a 2010 Jeep Wrangler had problems with it jumping and skipping took it in to see what the problem was and they told me it needed a tune-up and the fuel system needed be clean this vehicle only had like 64000 miles on it. After a couple of days of driving it the problem got worse so I took it somewhere else cuz obviously they didn't know what they were doing finally got the problem diagnosed it never even had the tune up it had two different kinds of spark plugs in it and three of those wer... read more
Business response:
We hate to hear about your experience with us. I will be sure this is directed to the service director.
Town & Country owner The process for getting an appointment with a service technician is not ideal. Twice, a temporary receptionist took my information, promising to get back to me, and I never heard from the service department. Luckily, I knew them well enough to call directly. But you will lose new clients if you do not fix this glitch
Business response:
Thank you for providing details about your experience with us. I have directed this message to the right person. We apologize about the follow up. We have recently changed a process and we are still working through a few issues. We do greatly appreciate your business with us.
I bought a Jeep....from another dealer! I contacted Inderton Jeep by e-mail, asking specific questions about a car they had in stock. I NEVER got an answer to my question(s); what I got was a barrage of e-mails wanting my phone #.
Business response:
Thank you for providing feedback, we hate to see that we have not provided you the best customer service. I directed this to the right person so it is corrected. Is there anything we can do to help? Please give our business office a call 336-822-8717.
My Experience at ilderton dodge Going in hoping for a better experience the seound go round. Being that the first time sales rep made promises to have dents and scratches taken care of on the chrslyer sebring that i got from them, that the manager didnt approve. So the reps manager made him make 2 of my car payments which were paid late which to me still wasn't good enough bc the seat belt was broken and other things to where i didnt fully have the car in my possession without having to go back and forth up there for a month... read more
Business response:
We apologize for bad service and experience! We do appreciate the feedback so we can improve our process and customer service! Have a great day!
Worst place I've ever been to I've been having my car serviced there for over a year and had nothing but positive reviews for the service department. Today I was in for service and decided to check out their lot. I'm considering trading in my car for something else. I found a Jeep I liked and asked a salesman standing out front how much they were asking for it. He wouldn't tell me and made me test drive it before ever giving me a price. It was more then I wanted to spend. If they had told me that before the test drive I coul... read more
Business response:
We are sorry for the bad experience with us. I can assure you this will not happen again! We have a completely new sales staff in place now who will take good care of you!
rude and very unprofessional The salesman and credit manager were so rude to my sister while she was trying to purchase a vehicle. They made fun of her, so very unprofessional!
Business response:
Mary, this is totally unacceptable and we do apologize for this. Please be aware all of those employees are no longer with us and we have a stellar team in place to take good care of you now!
Bad just Bad I came to buy a car and was given attitude because I wanted to discuss things over with my wife and the sales manager talked pure trash as I was leaving right after i told the sales Representative I would trade my truck in the next day,I got approved 0 down but because of my experience with the sales manager I told him I wouldn't buy. So then I told the sales Representative I know someone that would come a buy he then told me I would receive $100 for the referral my referral came and bought a car and I never got... read more
Business response:
We are not happy to hear about your unpleasant experience. What I can do is give to management so that it is made aware of. Also, I would like to see how we can make this into a more pleasant experience. The referral incentive is only valid if you purchase a vehicle here and refer someone after. I would be more than glad to have another associate work with you. Give us a call 336-822-8717
Frequently asked questions about Ilderton Dodge Chrysler Jeep Ram - High Point, NC
How is Ilderton Dodge Chrysler Jeep Ram - High Point, NC rated?
Ilderton Dodge Chrysler Jeep Ram - High Point, NC has a 4.5 star rating with 3,684 reviews.
When is Ilderton Dodge Chrysler Jeep Ram - High Point, NC open?
Ilderton Dodge Chrysler Jeep Ram - High Point, NC is closed now. It will open at 8:00 a.m.