This profile has been claimed by the business owner or representative.
Findlay Toyota
- Automotive
- Henderson, NV
About this business
Location details
7733 Eastgate Rd, Henderson, NV, 89011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
Richard Castillo has been my service tech for years. I trust him and the recommendation made for my car and do them as soon as possible. He is a great asset to Findlay Toyota and it is one of the reasons I continue to take my car there for it's service needs. Trudy
Business response:
Tudycakes67, We're glad to know that you had a 5 star service experience and that Richard exceeded your expectations. We appreciate your support and loyalty and we look forward to servicing your vehicle again soon.
Brian Short, Service Manager, was so helpful explaining to me the different types of extended warranty options for my 4Runner. It was a simple process and he answered all of my questions. Will definitely go to Findlay Toyota for all of my 4Runner needs due to Brian's helpfulness and knowledge.
Business response:
Hello DMP87. Thank you for leaving your 5 STAR review. We appreciate you sharing your experience and letting us know that our Service Manager Brian Short was helpful in explaining the different types of extended warranty options for your 4Runner. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.
Emilio Sepulveda truly takes excellent care of me every time I need anything! Very knowledgeable, efficient and personable!
Business response:
Ysanone, Thank you for sharing your experience with us and mentioning Emilio Sepulveda's name . We're glad that he could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.
This was the best experience I’ve had taking my vehicle in to be serviced. Great service department.
Business response:
SRFRAZIER, Thank you for your feedback. We are so pleased to know that you are happy with the outcome of your recent service visit. We appreciate your loyalty and value you as our customer. We look forward to your next visit at Findlay Toyota. Thank you for stopping by.
As always, Xavier is very professional and knowledgeable about his craft. He is very understanding and helpful in any way he can to explain our situation.
Business response:
Thank you for your feedback and for mentioning Xavier's name. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.
Estimated time of delivery was way longer than expected. Weird thing when a ride home is accepted, I get called back way earlier but when waiting for my vehicle, almost double the wait time. Price was the highest I’ve paid for a synthetic oil change in a while. My current local service center is offering this same service for $40 off your price. Larry Miller Toyota of Surprise for reference: their March madness oil change special. Your service advisor offered 10% off your price.
Business response:
PACHECOECHO, Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and will use them in our continuous improvement efforts.
Thomas Tran was efficient and helpful. The service was completed earlier than I expected it to be.
Business response:
BETTYMGRANT, Thank you for sharing your experience with us and mentioning Thomas Trans name. We're glad that he could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.
I only had personal interaction with Tony & Daniel who transported my vehicle to Findlay & back to my home. They were great, A+. My only other contact was by telephone with Xavier. He kept me apprised regarding what was happening with my car. Again A+. I am appreciative that you offer pick-up & return service. Look forward to using again. Thank You Findlay Toyota.
Business response:
Kasie2000, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.
Shaun was helpful in providing me options of either waiting for my car or make use of the car provided by Findlay to go home and wait for my car to be services. Although I chose to wait, I appreciate having the choice.
Business response:
Vernicej, Thank you for your fantastic 5-star rating and for mentioning Shaun's name. We were glad to know that he provided you with options to go home or wait for your car. Thank you again for your support and we look forward to seeing you again soon.
Frequently asked questions about Findlay Toyota
How is Findlay Toyota rated?
Findlay Toyota has a 4.6 star rating with 18,139 reviews.
When is Findlay Toyota open?
Findlay Toyota is open now. It will close at 10:00 p.m.