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Capistrano Volkswagen

4.9
  • Car Dealers
  • San Juan Capistrano, CA

About this business

AutomotiveCar Dealers

Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more

Location details

32922 Valle Rd, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,476 reviews
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mollymarchello's profile image
mollymarchello 
6 years ago

"Best Volkswagen around" I made my purchase this weekend of a certified Volkswagen Jetta. The whole team is so friendly and helpful. Steve is really one of the best! They really made my first time buying a car an amazing experience and I highly recommend Capo VW to anyone. Definitely will be back to purchase my next car in the future! 

Business response:

Molly - We're really grateful for the business and super glad to hear your first car buying experience was a positive one. Enjoy your new Jetta, be safe and please don't hesitate to reach out if there's anything else you need. Happy holidays to your and your family! Nick Colucci General Sales Manager (949) 234-4238 

SC Headhunter's profile image
SC Headhunter 
6 years ago

"Easy and fair" The purchase experience was super easy as Steve and I had already worked out the deal points over the phone. Great deal on a great car. The Finance manager Rene was a great guy too and got me in and out quickly. I love the alltrack, it's a great car for the money.We are now a 2 VW family with the last 2 coming from Capo VW. Stoked! 

Business response:

Thank you very much for the business! We're delighted that your purchase experience was a positive one, and we hope you enjoy the amazing new Alltrack. Please feel free to reach out to me directly if there's anything you need going forward, and know that we'll take great care of any friends or family you send our way. Best Regards, Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238 

Beccatrujillo21's profile image
Beccatrujillo21 
6 years ago

"Purchasing a Used Car" When i came into the store i hade my heart set on two cars. Curtis showed me both and of course i liked one over the other. We took it for a test drive and had some issues regarding the engine. Without even asking, minutes after we came back from the test drive Curtis had pulled up a car for me to check out. Had everything i liked in the other car but this one had a bigger engine and few more bells and whistles. Best of all was still in my price range! I fell in love with the color right off the bat. ... read more

Business response:

Rebecca - Thanks so much for trusting us with your business, but also for taking the time to share your experience online. We call ourselves the "Biggest Little Volkswagen Dealership in Orange County" and it's folks like Curtis that help us earn that title. He truly does care that everyone who leaves here goes home happy. If there's ever anything you need, please call me. Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238 

kcook858314's profile image
kcook858314 
6 years ago

"Quick, friendly, and easy" Worked with Bennett to purchase my new GTI. I was given an excellent OTD quote via email with breakdown of all costs and fees. Nick helped hit my target price. Price was honored when I showed up at the dealer, no games. No pressure to purchase after market products. Rene in the finance department was friendly and helpful. The entire process was quick and easy. Couldn't have asked for a better experience. Highly recommend Bennett and Capistrano VW! 

Business response:

Thanks for the kind words, Kevin! It was a pleasure meeting you and seeing you drive off smiling in your new GTI. More than anything, I appreciate you coming from a distance to do business with us, and for sharing your experience. It's important to all of us here at Capo VW that potential customers know we keep our word and that we make buying a car easy and enjoyable. Please call me if there's ever anything else you need. Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238 

lxcencio's profile image
6 years ago

"No pressure" Curtis Kelley was awesome. We never felt pressured and answered everything we asked. Overall great experience and look forward to have the same experience in the near future. 

Rballreich's profile image
Rballreich 
6 years ago

"Straight forward, low pressure, and friendly staff" Richard is a true professional, he knows the product inside and out, Nick was extremely accommodating and put us at ease. Highly recommend this dealership 

ken Braunstein's profile image
ken Braunstein 
6 years ago

"Sales experience was great...finance experience..ummm" Steven was a great salesperson. He was very attentive, detailed and came across as very honest. A characteristic Capistrano VW has a known reputation for. HE was polite and made sure the entire experience was quick and comprehensive. He even engaged a surprise presentation with the car for my daughter when she showed up without knowing I had bought here a car. Well Done Steven!! Thanks for your great service! When I got to the Finance department and started going throug... read more

Golf30242's profile image
Golf30242 
6 years ago

"Outstanding Customer Service! " Capo VW had outstanding customer service while assisting me buy a 2017 VW Golf! Curtis Kelley went above and beyond to ensure I had the best price and the exact car I wanted. He was able to get a car from another dealership to the Capistrano location, while maintaining our discussed price. Upon going to the dealership, everything was ready to go and a simple process. VW Capo made everything easy and affordable. I would absolutely recommend! 

Tklug's profile image
6 years ago

"We love this dealership" We came back for another car because the service was so amazing that we really felt like we could trust them to take car of us and they did. They got us everything we wanted and even exchanged the car we got a week later when I changed my mind and we have free maintenance and service the entire lease with a free rental so that all you have to do is go to the dealership and hand them the keys for any service and when your lease ends without any worries. They are all so polite and trustworthy which is... read more

Frequently asked questions about Capistrano Volkswagen

How is Capistrano Volkswagen rated?

Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews. 

When is Capistrano Volkswagen open?

Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.