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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great Customer Service" I worked with Bennet. He helped me to buy a car. He was very professional, understanding, and patient. He is the best car salesman I've ever worked with. I highly recommend Capistrano VW. They have a very friendly and knowledgeable staff.
Business response:
Thank you for such a kind review! We appreciate your feedback and are so glad that Bennett and the rest of our staff were able to assist you. Thank you for recommending us to your friends and family and welcome to the Capo VW family!
"Very Professional" I highly recommend the sales staff. I never felt that I was pressured or disrespected. I made my offers, and they accommodated all my reasonable demands. I could not ask for more. My sales process went very quick, as I already filled out the credit app online. I want to thank the sales manager Nick, sales reps Curt and Bennett. Since I am a veteran, not only I've got the VW Military discount; I was also appreciated for my service by all the staff (including Nick, who also is a veteran himself) My wife eve... read more
Business response:
Michael - It was a real pleasure meeting you and your family. We're very grateful that you chose Capistrano Volkswagen as the place to get your new Tiguan. You'll find that we will not have forgotten about you after the sale either, as we look forward to taking great care of you long into the future. Thanks again for the business, the kind words, and for stepping up to serve in the forces that protect our country and our way of life. Very Respectfully, Nick Colucci, MSgt, USAF (Ret.) General Sales Manager Capistrano Volkswag... read more
"Best Experience we have ever had" This is my 5th VW that I have leased, but none of my previous experiences have come even remotely close to this experience. Bennett is amazing. He is patient and kind, and did everything he possibly could to find the exact vehicle we were looking for. Nick and Steve gave us great insight to the vehicle we were about to take home, and we will never ever go to any other dealership again for a VW.
Business response:
It was a pleasure meeting you both, and we look forward to hearing how much you love your new e-Golf. Both Steve and I drive one, and we're both huge fans of this car. Just as important as the car itself, is the experience of acquiring it, and I'm particularly pleased to hear that you felt well taken care of throughout the process. We look forward to taking care of you, your friends and your families for years to come! Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238
"Best dealership experience ever" This will be my 6th vehicle and my wife’s 5th in our lives. So far it’s the best dealership experience we’ve ever had. No one pushed anything on us, in fact they recommended a lower cost vehicle because the higher cost one had features we did not need. They were extremely transparent and worked with us on the pricing to fit within our budget. Furthermore, we were hungry half way through and they offered to pay for our lunch and did not press us to come back and buy the car that day, they all... read more
Business response:
It was a real pleasure meeting you both, and I'm so delighted that you got your new e-Golf from us. It's a great car (as you know, I've been driving mine for a year and a half now), and it will save you a lot of money! Thank you so much for the business and we all look forward to taking great care of you for years to come. Call me any time if there's anything you need... Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238
"Happy!!" We were returning our leased vehicle and saw a Passat that we liked, Bennett helped us through the whole experience. Once we arrived we started to look at the Atlas but realized it was not within our budget at this time, Bennett was very professional and did not pressure us and was very helpful showing us the vehicle. This is the forth car we buy at Capo even though we have a VW dealership in our town.
Business response:
Capistrano Volkswagen said on 01/03/2018 03:09 AM (Private Message) Well, the title of your review says it all... Happy! As a proud member of Team Capistrano VW, I couldn't be more pleased read your words, and I share your opinion of Bennett. He's a great human being, above all else, and truly cares about every person he does business with. I always say that we don't hire salespeople at Capo VW, rather we hire REAL people, and Ben is one of them! Thanks very much for taking the time to share your experience. Call me directly... read more
"A great place to buy a car!" Salesman Curtis Kelley was friendly and knowledgable about the various models and helped make the process of choosing the model of VW easy. Together with Nick Collucci, they were straight-forward in negotiating the price and terms. I am thrilled with my GTI and just as thrilled with the deal. I'd recommend them to anyone.
Business response:
As one GTI fan to another, thank you very much for choosing Capo VW as the place to get yours. We know the pleasure of driving a car like that starts with the buying experience, so I appreciate you taking the time to share your satisonline. On behalf of the entire dealership, I wish you many miles and many smiles in your new VW rocketship! Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238
"Steve Skinner was GREAT to work with!" Recently purchased a VW from Steve. Prior to purchase did comparison shopping through multiple dealers/dealerships and Steve was best of them all. He was a straight shooter, very professional, and not high pressure in the way some sales staff can be. And it was those reasons that made me want to do business with Steve. Great Guy!!!
Business response:
Chris - I know you had a lot of options and could have purchased your GLI anywhere, but you drove past several dealerships to do business with us and we're all grateful. I want to thank you for sharing your experience publicly because our business is driven mostly by repeat customers and referrals. We do what we do because we're hoping to earn your business for years to come and we hope you feel comfortable sending friends and family our way. Steve is a great guy, and a true professional who's been with the company for 20 ye... read more
"Great experience everyone was so friendly " I really feel I am part of the VW family now...Bennett Deming really went out of his way to make it possible for me to lease a new car I am 70 and on a limited income so he made sure everything worked out perfectly for me. It is the first time I have had a VW but it is not the last great experience and they are very efficient and timely can't believe how quickly we got everything done. Everyone will know how great my experience was I will promote Capo VW and Bennett Deming...the B... read more
Business response:
It was nice meeting you yesterday, Pamela, and I was especially pleased to see how excited you were about your new car. Speaking for Bennett and the whole team, we're very grateful that you chose Capo VW for your purchase. We'll be here for you long into the future, and you'll likely see many of the same smiling faces every time you come back. All the best... Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238
"Curtis is the man to go to. " He is patient. He caters to your needs and makes sure your happy. And he does follow ups to make sure everything is okay. He made sure I knew what I am getting. Thank you Curtis
Business response:
Andrei - I want to thank you personally for trusting us with your business. It was our pleasure to take care of you, and I'm glad you enjoyed the purchase experience. Yes, Curtis Kelley is a true gentleman, and an ambassador to our dealership. Nothing would please him more than for you to tell your friends and family about him. Enjoy your new Jetta, and call me directly if there's ever anything you need. Nick Colucci General Sales Manager (949) 234-4238
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.