This profile has been claimed by the business owner or representative.
BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"That's when you need a solid company and people to back you up. BuyAutoParts shipped on time, as promised. Pricing was fair, shipping free. Unfortunately the parts didn't fit. That's when Claudia, a friendly and efficient Customer Service agent, made it right and took care of me. When buying online, the key is buying from someone you can trust to take care of you when stuff hits the fan. Thanks BuyAUtoParts. I'll be back."
"This morning I ordered a cooling fan assembly for a Mercedes and instead of ordering it off of the website I called customer service. The first representative was great! (Unfortunately I didn't get his name.) He was able to identify the engine code and locate the correct part with just the vin number. The second representative, James, was also amazing. He changed my order from 3-5 business days shipping to next day shipping. James helped me very quickly and even reduced the shipping cost. If my order arrives on time and is ... read more
"The customer service guy was very helpful."
"Customer service rep was awesome. She resolved my issue quickly..She was kind and knoweledgable. Thank You Claudia!!!!!!"
"I purchased a radiator fan for my vehicle, and the fan was significantly cheaper with Buy Auto Parts than any other site. It was delivered, and it fit in my car just like the stock one. I was happy with it until it started to squeal when it ran, and eventually it stopped running, causing my car to overheat. I called Buy Auto Parts, and true to their website, they said that they would send out a replacement. To get it sooner all it would take is a deposit that I would get back when they got the bad fan. The return process wa... read more
"James was very helpful today! I needed to exchange a part and he helped and got everything situated! Thank you so much!"
"Claudia was great with helping me with my part issue. The only thing is the wait time to get help, my wait time was 45 minutes. Other then that all was good. TC's Auto"
"James was very professional, efficient, and understanding."
"I have to say that I very rarely post reviews on purchases, but I had such a great experience with this company. I have a 1969 Dodge A108 and steering parts are extremely hard to find. I finally called BuyAutoParts.com and my search was over. Claudia in customer service was awesome and found the part that I've been searching for six months. When I need any other parts, this will be my first call. Excellent customer service and I received the part quickly to get me back on the road!!!"
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,115 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.