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1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I called customer service to check the status of my refund for a part I returned. After talking to 2 customer service reps with no results I was transferred to James. I explained my issue to him and he was able to confirm that I had returned to part but I hadn't received my refund yet. He immediately updated my account and said I would receive a full credit within 5 business days. James was very thorough and professional, resolving the issue without having to put me on hold like I was with the two previous representatives. ... read more
"When it comes to finding parts for my vehicle, I found BuyAutoParts... to be very easy to find and order parts. Customer service is great and friendly. My order shipped the same day I place the order and the delivery was super fast. I am a very happy customer and I will definitely recommend this guys for any parts need. Prices are very competitive and shipping is free. Thanks so much and I will continue to do business with your company. Also wanted to compliment James in his outstanding customer service level. Marwin "
"james was very friendly and helpful."
"This was a very good experience today, Assiciate Fred was very knowledgable, very pleasent to talk to he solved my problem in a very timely manner with out any call back it is a privelage to work with some one that knows what he is doing"
"I would recommend BuyAutoParts.com to anyone looking to get great auto parts at prices much lower than mechanics or your standard big-name auto parts store will charge. The parts I ordered were shipped in a timely manner and arrived quickly at my home. In addition, their customer service can't be beat. James handled my call professionally, efficiently, and thoroughly. BuyAutoParts takes great care of their customers! :) "
"I ordered from Amazon and I received the compressor. The box was labelled correctly, but the compressor was incorrect. I got in touch with their costumer service department, worked with Richard J and got the right part swapped out without any issue at all. He was able to identify a problem that could have affected a lot more customers, and made it right by me. Thanks dude. :)"
"Very detailed and extremely helpful with the exchange. Thanks "
"Ordered the wrong part, called and asked to return part. James offered to source the correct part but instead i just needed to return part. Was able to return part with no problem. "
"From ordering parts to getting credit for an item that I did not need, BAP customer service was prompt, courteous and effective in meeting my needs. Bravo!"
BuyAutoParts.com has a 4.6 star rating with 13,171 reviews.
BuyAutoParts.com is closed now. It will open at 9:00 a.m.