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1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Good customer service , I talked with a person by the name of James who help me out with my return without him looking things up I don’t believe this would’ve happened thank you James for going out of your way"
"Claudia did a great job addressing my issue with my shipping label and answering my question. I ordered an alternator and found this to be the least expensive option available. Happy to say 3 weeks after installing it, it is working great. The part came on time, well packaged, and new looking even though it was listed as refurbished. "
"Iran was so helpful, he fixed the problem right away n he was very friendly and respectful, I couldn’t ask for a better person to help me with my problem "
"I initially purchased an auto part from BuyAutoParts.com through Amazon.com and was disappointed to discover it was the wrong part! I called customer service on 10/2/17 and was amazed and so pleased with the help that I received! I spoke with two customer service representatives.....the first gave me some general info (and documented everything so that the second rep would be able to pick up for he left off) and advice and suggested that I check out a couple of things (including the VIN number of the vehicle) to further ass... read more
"The parts I needed were hard to find but my specialist took the time to get the right fit for the foreign vehicle my customer was working on. "
"I have ordered from many places in the past, and now I just call and ask for Will because he gets me the right parts the first time. Thank you Will, you are the best!"
"Fred worked diligently on my request, he was very helpful and friendly. Hope if i need another part in the future, I am lucky enough to have FRED assist me. Thanks, Angie Matthews"
"Parts on the website are very accurate and delivered item was what the website depicted. Only issue was my oem part was slightly different so I had to return it. Should've checked mine more thoroughly. Only issue I had is just the return process, 1 hr. wait on hold to speak with someone, and cannot get a shipping return label unless you write a review. That is the only problem I had with this company. Other than that it was good, item shipped and arrived a bit sooner than estimated and product seemed very well made and good... read more
"James was very helpful and very attentive to our needs. We look forward to working with you guys in the future! THANKS!"
BuyAutoParts.com has a 4.6 star rating with 13,171 reviews.
BuyAutoParts.com is closed now. It will open at 9:00 a.m.