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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Parts on the website are very accurate and delivered item was what the website depicted. Only issue was my oem part was slightly different so I had to return it. Should've checked mine more thoroughly. Only issue I had is just the return process, 1 hr. wait on hold to speak with someone, and cannot get a shipping return label unless you write a review. That is the only problem I had with this company. Other than that it was good, item shipped and arrived a bit sooner than estimated and product seemed very well made and good... read more
"James was very helpful and very attentive to our needs. We look forward to working with you guys in the future! THANKS!"
"I am very happy with the service James had provided for me strongly recommend this site to other customers thank you "
"Basically I bought a part that I should not have and I needed to return it. I called and Richard J. Was the rep that helped me. He was very sweet and nice. I'm glad I had the pleasure of talking to him. "
"I needed this ac kit but locally it was 5 TIMES the cost but the BAP team helped me match up the parts and shipped out immediately. Even tracked shipment for me."
"Originally, I ordered a turbo charger but forgot to order the one with the installation accessory kit. I chatted online with Angelica Gamez who helped me solve my problem. She gathered the installation accessory parts that I needed and allowed me to pay the difference between the kit with the installation accessories and just the turbo charger that I had ordered. She also shipped it next day delivery. That saved me a great deal of time because my car has been in the shop for almost 2 months now. I needed new heads and valve... read more
"I had the misfortune of having a part missing from the package. I called Customer Service and spoke to James. After listing to my problem, he put me on hold to file a claim with carrier. I was offered next day air on the missing part. I understood that a deposit was required until the claim was finalized and would be refunded at that time. He was courteous and prompt with my call. thank you. "
"I received a turbo from buyautoparts. and for whatever reason, it didn't work properly. Iran listened to the issue, asked a few questions and even tried to get in touch with my mechanic to resolve the issue. In the end, they're overnighting me a new turbo, along with a return shipping tag to send the old one back. Great experience, thanks again."
"Stephen went over warranty replacement options with me and offered to cover the return shipping label as a courtesy"
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,219 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.