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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor website and customer service
I'm a tech at a BMW Factory dealer, even with my employee discount the price for a new steering rack wasn't even close to BuyAutoParts.
I have been looking for REAR shocks for months now. Coming to terms with them not being sold seperately kind of hurts, but I was able to get a full set for less than $200, so I guess it was worth it. I was even able to find a coupon code for my item, hopefully it worked because I did not see it taken off on my PayPal receipt.
I don't like being forced to respond
I placed an order for a steering rack with BuyAutoParts through their Amazon site. I received notice that the part shipped on 7/3, and would arrive between 7/11 and 7/16. When I look up the UPS tracking number, the status I get is that the shipment was voided within minutes of it supposedly being shipped. I have tried contacting BAP through Amazon and the email contact on their site, but I cannot get anyone to respond to me. I have also tried calling their customer service line, but the wait time is generally over 30-45 minu... read more
Would not let me get the $15 discount and pay through PayPal had to use separate credit card
Ordered and paid $350 for part June 11 with 5-7 day delivery promise. It is now July 11th, I have made 3 calls (waited over an hour on all 3 calls) and still NO part and they can't find it. They claimed to have returned my money to PayPal. No money in there yet. I re-ordered the part on line again. Let's see what happens. and ,, their Live Chat does not work. the only reason I gave one star is the system does not let me give zero. "Birdy"
The website should list the product brand. I had to chat to find out brand.
Took forever to verify fit
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.