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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Buy Auto Parts At Buy Auto Parts, we offer an extensive selection of auto parts, truck parts, import parts, performance parts and automotive accessories, so you can easily find the quality parts you need at the lowest price. Explore our wide inventory to find both OEM car parts and aftermarket car parts for your vehicle. We are one of the largest distributors of auto parts online in the USA. Our customers have come to know us as the best place to buy auto parts online.
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Ordered AC parts for my 1992 Ford F250, to include a new condenser (condenser price $124.95). They reassured me that it was a DIRECT FIT. When the part came in I took the truck out of service to fix, (we need to keep the truck in service for work) When we tried to put the new DIRECT FIT condenser in it would not fit unless we cut out part of the truck. I called to find out what to do (2 times the first time they said they would call back, that never happened) the 2nd time I was told "well give you $20.00 or a $40.00 credit"... read more
"After waiting an hour and a half on the phone trying to get a hold of somebody to return an item.sent the part back.and never heard from again.called again waited for another hour and just hung up. caution anybody doing business with buy auto parts.com this is an internet scam. and the idiot on the phone was more worried about getting a positive response on this stupid website."
"Their parts failed to work TWICE!!!! then they blamed me for poor installation! despite the fact that when the OE part was reinstalled everything worked perfectly, the only reason I was changing the drive shaft was because the u joint was starting to wear... have to stick it out and buy another one somewhere else... horrible service. Funny thing they answered the phone within a couple minutes until I complained now im on hold for 20 min and counting... "
"I bought a turbo for my Ford F-250 paid for installation after so many check.mechanic replaced found that the turbo the I got from buyautoparts.com it was bad.. I cudnt wait no more for this truck to be fix it. So I went to a local auto part bought another turbo.. and my truck is finally fixed.. now this company didn't want to refound my money... they only gave me $ 200 out of $375 that I paid for.. I'm completely disappointed I won't buy anything from this company.. they said that part was installed..I said of course how a... read more
"A took a little to get in the phone with them. But at the end they understood me and help me my problem. "
"The original purchase was not the correct part. After spending a total of one hour forty minutes waiting to speak with customer service we are finally getting the correct part sent. James was very helpful in working with their technical department to compare photos I sent and determine the correct part. I'm writing this review before the new part arrives so hopefully I won't have to revise my review."
"I called customer service & spoke to James about a part I ordered for my Benz. I ordered a fuel pump that was missing a piece. James found the correct part, placed the order for me, & agreed to send it overnight at no cost to me. That's great customer service!!! "
"I received an almost impossible to find steering rack for my old Lexus. Unfortunately, it shipped without a packing list (necessary for core refund) and no return shipping label. James was great, emailed me a copy of my invoice for the core return form info, and also emailed the return shipping label as a courtesy. No hassle, no excuses, just a quick solution and a sincere apology for the inconvenience. James even noted my account to help ensure I'd get my core deposit back when the old unit is returned. The part I received... read more
"This online store has competitive prices for parts. The turbo we needed was a lot cheaper. The warranty was very good. They handle everything with the warranty and give a pre-paid label to return the defective part with UPS. The warranty given is long enough to safely cover your purchase. The sale agents are courteous and trying hard to help you with what you need or solve a problem. The only reason I do not give them a 5 stars is that I had to return the turbo and was to get my money back (because they didn't have a replac... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,017 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.