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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I asked to receive notice when these were in stock and didn't receive one. I happened to be on the site and found them.
I didn’t see how to edit my information including shipping information
I bought a rack from them on May 10 with serious reservations, based on internet research. But I wound up talking myself into it because this company had some mixed reviews and racks are their flagship product I thought I'd give it a shot. Bad idea. The next morning after I ordered the part, I changed my mind and wanted to cancel the order before it shipped. Hmm... no way to cancel it on the website or in the email generated in my order. So I contact someone from the company. I talked to Don. He gave me some ridiculous story... read more
Just placed first order so I’ll know once it’s received
Stay away. This company is full of crap. I paid $318 for a part that I could have paid $210 for because they assured me 100% that I would have it on Friday the other part would be here for $100 less on Monday. I got a mechanic to come to my house on Friday and the part never came. Had to pay him a cancelation fee. After receiving the part on Monday I called only to be on hold for 1 hour 22 minutes. I spoke to representative and she admitted that as per my notes is was to ship out next day for delivery in Friday but warehouse... read more
On hold for the longest time I have ever waited in my life only top be transferred to the same system to begin my wait again.
I ordered an A/C compressor, I didn't install it right away since it was winter, but now summer around the corner I took my vehicle to get the compressor replaced. After spending over $400 in installation and parts, it turned out the the compressor was bad, the coil would not get energized. Now I will be buying a new compressor and paying for labor all over again because the part that BuyAutoParts sent me was bad! Do not trust parts from this company.
Hello, I called and the man I spoke to sounded quite tired. He lacked any enthusiasm! I just finished a chat in which I began with a proper greeting, Hello, followed by my question. I did not receive any greeting, just a flat "what" at the beginning of the response. There are no expiration dates on the email promo codes. This needs attention. If it weren't for the prices, I would not use your company. The time spent on the email campaign needs to be directed to the humans. They don't seem happy, are they paid well?
1- take long time to answer the chat. 2- the agent tries to finish the chat quickly although he is way late for responding. 3- seems to be stress employees you have there guys !!! 4- friendly agents missed here ^_^.
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,129 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.