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OCRooms
- Vacation Rentals
- Ocean City, MD
About this business
Location details
10 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We had a great time on our vacation, but it was heavily dampened by the motel experience. The rooms are bare minimum in amenities: just a small fridge with small a freezer compartment, a minimal microwave, and a decent TV. I was literally shocked when flipping a switch in the bathroom, most likely due to faulty wiring. Our side desks next to our bed were barely hanging on the wall: therefore, our items simply fell off when trying to use it. After getting our rooms switched, we notice mold by the light/fan fixture in the bath... read more
Business response:
Here's a response to the review: Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our convenient location and found our staff to be helpful and friendly. We apologize for the issues you experienced during your stay, including the faulty wiring and the condition of the side desks. Ensuring the safety and comfort of our guests is our top priority, and we take your concerns seriously. We have addressed these matters with our maintenance team to prevent future occurrences. We’re glad we cou... read more
Fair Very outdated AC really loud & inefficient. Location & parking
Business response:
Thank you for taking the time to share your feedback. We're glad you found the location and parking convenient. We apologize for the issues with the outdated AC unit; we understand that a loud and inefficient air conditioner can impact your comfort. We are currently reviewing our HVAC systems to address such concerns. We appreciate your input and hope to provide a more comfortable stay in the future.
Bad Where but on Bayside. HAD no view, trash right next to us.not enough pillows, and they would not move us even though they were not fully booked. We stay here every year sometimes twice. Will be looking for a new place to stay Location is excellent close to everything
Business response:
First, thank you for your loyalty as a returning guest. This is the same response from the other platforms where you made a review. I would like to point out we provide clear images and a banner indicating the bayside building's address for the room type you selected, on this platform before reserving. I understand you requested to be moved, but unfortunately, we had no availability for the duration of your stay. The limited availability we had was likely only for one night. Regarding the pillows, I apologize for any inconve... read more
Fair You can tell they didn’t sweep or mop the floor it was disgusting. Also had a bad smell inside the room It was real close to the beach.
Business response:
Thank you for your feedback. We're glad to hear you appreciated the close proximity to the beach. However, we're very sorry to learn about the cleanliness issues and unpleasant smell in your room. This is not the standard we strive for, and we will address these concerns with our cleaning staff immediately. We appreciate you bringing this to our attention and hope to provide a much better experience on your next visit.
Fair
Fair The furniture was uncomfortable and little areas for clothes No breakfast only coffee excellent location close to beach
Business response:
Thank you for your feedback. We're pleased to hear that you enjoyed our excellent location close to the beach. We do want to clarify that we do not advertise breakfast, but we do offer coffee for our guests. We're sorry to hear about the discomfort with the furniture and the limited space for clothes. Your comments are valuable to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back again.
Fair
Fair Not enough pillows and sheets didn't appear clean. Towels were damp Room was a decent sze
Business response:
Thank you for sharing your experience. We're glad to hear that you found the room size decent. However, we apologize for the issues you encountered with the pillows, sheets, and towels. Cleanliness and comfort are top priorities for us, and we take your feedback seriously. We will address these concerns with our housekeeping team to ensure they are promptly resolved. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.
Disappointing
Frequently asked questions about OCRooms
How is OCRooms rated?
OCRooms has a 3.9 star rating with 2,972 reviews.
When is OCRooms open?
OCRooms is closed now. It will open tomorrow at 8:00 a.m.