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OCRooms
- Vacation Rentals
- Ocean City, MD
About this business
Location details
10 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Just don't It was absolutely filthy, beds awful, no towels or toilet paper, beds disgusting. Had to go buy a blow-up mattress to sleep on. Electric outlets falling out of the wall, bathroom door didn't close. Location
Business response:
Hi Angelia, Thank you for providing your feedback regarding your recent stay with us (Reservation Number 4674710407). We're truly sorry to hear that your experience was so disappointing, especially regarding the cleanliness, comfort, and facilities. We understand that bed comfort is a very personal preference, and what feels great to one person might not be ideal for another. We sincerely hope that the issues you encountered, including the lack of towels and toilet paper, the condition of the beds, and the problems with the ... read more
Poor
Good, overall. My room was moved when I was there so I had to pack everything up to a different room. Not easy to transfer everything from a ground floor room to the 2nd when you have a toddler. Repeatedly had to go to the office for my keycard not working. Closed captions didn’t work on the TV in the second room. Good stay, overall, though…
Business response:
Thanks for your review and for sharing your "Good, overall" experience. We appreciate your positive ratings for our staff and location. We're really sorry to hear about the inconvenience of having to move rooms and the repeated issues with your keycard not working. We understand how frustrating it must have been, especially with a toddler, to pack up and move floors. We also apologize that the closed captions didn't work on the TV in your second room. Since your review was anonymous, we're unable to look into the specific re... read more
Great location, clean room, but not a room you want to spend time in. Bathroom door is a non-locking sliding door. TV wire was short, so tv had to stay close to wall on deep dresser, leaving it hard to see the full tv when laying down. Every hotel/motel tv should have the ability to sign into Netflix. The channels were old school and terrible. Location. Smell.
Business response:
Thank you for your feedback! We’re glad to hear you liked the location. We’re sorry about the issues with the bathroom door, TV setup, and channel options — we’ll definitely look into improving those areas. We also understand the frustration with the lack of Netflix access and will consider that for future updates. We appreciate your comments and hope to welcome you back for a better experience!
Okay for a last minute trip. Probably wouldn’t book again Beds were absolutely horrible, tiny tiny rooms. We had ants and our room seemed half cleaned. Things were sprayed then never wiped. No trash or ice bags first day. Good location
Business response:
Thank you for sharing your feedback about your recent stay. We appreciate your honest assessment, particularly noting our good location. However, we are sincerely sorry to learn about the significant issues you experienced with the beds being uncomfortable, and especially the cleanliness concerns including ants, a "half cleaned" room, and missing trash or ice bags. This is certainly not the standard we aim to provide. We also understand your comment about the rooms being small. We do try to accurately portray the size of our... read more
Fair
Usually use air bnb. Motel not for me that was so old. No where for wet towels, furniture was horrible. Refrigerator didn’t keep ice packs frozen. Location was great
Business response:
Thank you for taking the time to leave a review, Gloria. We appreciate your feedback on our staff and location. We note your comments about the lack of towel storage, uncomfortable furniture, and a refrigerator that didn’t keep ice packs frozen. We hope that our team was able to address these issues for you during your stay after you brought them to our attention. We understand that our motel's style might not suit everyone, especially if you are more accustomed to Airbnb accommodations. We are continuously working to enhanc... read more
Poor
Very Poor
Frequently asked questions about OCRooms
How is OCRooms rated?
OCRooms has a 3.9 star rating with 2,978 reviews.
When is OCRooms open?
OCRooms is closed now. It will open at 8:00 a.m.