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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Bad
Fair
Wouldn’t stay here again It was very dirty the floors was very disgusting!!! Absolutely nothing
Business response:
Dear Gabreial, Thank you for your feedback. I’m very sorry to hear about the cleanliness of your room—this is not the standard we expect, even when providing a complimentary upgrade. Your comments have been shared with our housekeeping team for immediate review. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future
Fair
Bad Smell very very dirty Nothing
Poor
Fair Staff was rude and selevtive of people he approached regarding noise levels after the concert there were 15 to 20 people and approached 4 or 5 to tell them to be quiet. Rude when asking to adjust parking when a 2nd vehicle was parked and sticking out directly next to our vehicle the room was a decent size. Overnight female staff was accomedating with check in time
Fair The sound of the dumpsters being emptied at 5:30 in the morning. There wasn't a table and 2 chairs in the room to sit at. Location.. Walking Distance to the boardwalk
Read above Employee burglarized my room while I was in there. Used a key, door burst open. No knock. Stuttered what he was doing. Complained to mgm. He said we can enter room anytime... refused refund. I left. Employee didn't thing anyone in room. It was a straight up room burglary no working lock inside. I tried to contact booking.com with no luck.
Business response:
We sincerely apologize for the distressing experience you described regarding an unexpected entry into your room. What you experienced is completely unacceptable, and we are very sorry that this happened. We understand that this would be alarming, and we want to be absolutely clear: there is no excuse for an employee to enter a guest's room without knocking and identifying themselves first, regardless of the reason for entry. The employee's actions were a serious breach of our security and guest respect protocols, and we are... read more
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 3,450 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is closed now. It will open at 8:00 a.m.