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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Poco decionada Cama está súper pequeña solo era una persona yo había puesto era 2 y piso está muy sucio tenía arena la TV solo tiene 7 canales Todo está orden cundo llegamos
Business response:
Thank you for the high ratings for our staff and location. We sincerely apologize that your comfort was impacted by the sandy floor, the bed size, and our TV channel selection. Your feedback is being used to make immediate improvements, and we hope we'll have another opportunity to provide you with a much better stay.
For the amount of money this cost me I should’ve definitely stayed elsewhere. Def not worth the money. However I also bl Sheets were stained floors are not cleaned properly and I had to wear shoes even in the room. They can’t even try to wipe down walls in between guests as they’re clearly dirty like sheets that are horribly stained. Was in walking distance to Boardwalk and the pool area was nice.
Business response:
We are so sorry to read about your deeply disappointing experience. The conditions you described—specifically stained sheets and dirty floors and walls—are completely unacceptable. This is not the standard of cleanliness or value we strive for, and we sincerely apologize for failing you so thoroughly. Your feedback has been shared with our executive housekeeping manager and hotel leadership for immediate investigation and action. We want to address this with you personally.
Fair The room was very small with no place but the bed to sit. The window was very small and looked out onto the staircase. The ashtray for the whole floor was right outside our room and smelled. The location was nice, a block from the beach. The bed was comfortable and there was always hot water.
Business response:
Thank you for taking the time to provide such detailed feedback, including your perfect 10/10 scores for our staff, location, and beds. We are so pleased that you enjoyed the convenience of our location and the comfort of the bed. However, we sincerely apologize for the issues that impacted your stay. The smell from the ashtray outside your door is unacceptable, and we thank you for bringing this to our attention so we could address it immediately. We also appreciate your comments on the layout of the room; this feedback is ... read more
Disappointing Our television looks sandy and maintenance guy says he cannot fix it in Room 144. Bathroom not really clean.
No smoking room that reeked of pot. We didn’t stay for the additional night that we paid for. Parking was awful after we paid their parking fee. Bathroom so small. No hooks for towels or clothes. Upstairs noise terrible until 2:30 am. The room reeked of pot. We left after only 1 night! Trash outside our door. This was a big mistake. Location and staff
Bad
Fair Parking sucked! Pool was so small couldn’t ever use it.
Fair
I would stay again in a different room ! The rooms are so tiny!! Also the bathroom had a horrible Oder . I liked that it was so close to the beach and bored walk!!
Business response:
Thank you for your feedback. We're thrilled you loved our staff and our perfect location near the beach and boardwalk! We sincerely apologize for the bathroom odor and that the room size wasn't a good fit. Please know the odor issue is unacceptable and is being addressed by our team immediately. We look forward to welcoming you back for a 5-star experience.
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 3,345 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is open now. It will close at 2:00 p.m.