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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Wonderful The AC seemed to struggle to keep temp stable in room. Clean and colorful rooms!
Business response:
Thank you for your feedback, Amanda. We are sorry to hear that you experienced a few issues during your stay. We appreciate you bringing these items to our attention, and we are already looking into them. We hope to have the opportunity to welcome you back again in the future.
Adequate for a short stay. No kitchen towel or pot holder. Insufficient utensils and cookware. Big gap between doorframe and door. General building upkeep is lacking. Location was fine. Kitchen was adequate as far as appliances. Bathroom and bed were fine.
Very Good
Good
Exceptional Location
Business response:
Thank you for sharing your detailed feedback. We were very pleased with your high ratings for our Staff, Location, Comfort, and Value, and we appreciate you bringing Cleanliness and Facilities to our attention for immediate improvement. We look forward to welcoming you back.
Good
Wonderful
Nice hotel for the value We had to request sheets for our pull out couch upon getting in our room and also had to request additional towels to accommodate out 4 adults and 1 teenager. The 3rd day of our 4 day stay, we come back to the room from our afternoon at the beach to find fresh towels on the bed. We didn't request fresh towels and were not pleased someone had entered the room without our knowledge. I contacted the front desk and was told they do this daily and replace towels however none of the prior days had this bee... read more
Business response:
We're glad you enjoyed the spacious room and the pool view balcony. We apologize for the initial delay in providing the necessary sheets and towels. Regarding the towel service, we perform daily stayover service for all rooms. Per ADA requirements, service animals should remain with their owners when the owner is not present in the room; therefore, our staff did not anticipate a potential disturbance while performing their service duties. We are reviewing our process to ensure all supply requests are fulfilled promptly on ar... read more
Wonderful
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.6 star rating with 2,131 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 5:00 p.m.