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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Nice place restaurant an pool on the property could use some newer furniture My bed felt overly used The remodeling of floors ,bathrooms it was clean in there
Business response:
Hi Dawn, Thank you for staying at Kokomo Suites! We're glad you loved the pool, restaurant, and our newly remodeled bathrooms and floors. We also appreciate your honest feedback about the bed and furniture. We're sharing this directly with our team to help us improve for the future. We hope to welcome you back for an even more comfortable stay next time! Best regards, The Kokomo Suites Team
Overall our stay was great, and there were very few things I would’ve changed. Staff and housekeeping were very polite a Room had sand on the floor when we arrived, and there was some trash left over(from past residents) under the pull-out couch. Balcony door had to stay open when we went out because it would lock from the inside. Staff were extremely polite and helpful. Room was spacious even with 5 people. Kitchenette came with utensils, pots, pans, etc. Beds and pull-out couch were comfortable. We were able to get cheap, ... read more
Business response:
Thank you so much for your feedback! We’re delighted to hear that you enjoyed our spacious rooms, friendly staff, and the Sea Star Diner. However, we sincerely apologize for the sand, the leftover trash under the couch, and the issue with the balcony door lock. We have shared these details with our housekeeping and maintenance teams to ensure they are corrected immediately. We truly appreciate you letting us know, and we hope to welcome you back for a flawless stay next time!
Wonderful
Wonderful Excellent location, very clean and well maintained, the staff are very friendly and helpful, i will go again there directly the next visit we loved this place
Business response:
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you loved everything about your stay—from our prime location and cleanliness to our friendly team. Knowing that you plan to stay with us again on your next visit is the ultimate compliment! We can't wait to welcome you back for another fantastic experience. See you next time!
Wonderful
Very Good I really was not happy with room placement. My friends and myself are older so we request 1st floor and to be placed together. We were all in different areas of place. So trying to coordinate and get together was a issue. . I love location. Very nice place.
Business response:
Dear John, Thank you for your 8/10 rating and for highlighting our great location! I am truly sorry for the frustration caused by your room assignments. We completely understand how important it is to be placed close together and on the first floor, especially for ease of mobility. While we always do our best to honor special requests, they are subject to availability based on occupancy. We sincerely regret that we missed the mark for your group this time. We hope to have the opportunity to welcome you all back in the future... read more
Pleasant
Exceptional
Good No elevator and the steps were very steep. Being handicapped it was terrible getting our luggage to and from car. When asked to move to 1st floor were told there wasn't any available and since we prepaid didn't have a choice but to stay The room was very clean and the beds were comfy
Business response:
Thank you for your feedback. We're glad you enjoyed the clean room and comfortable beds, but we are deeply sorry for the difficulties you experienced with the stairs. We truly regret that a first-floor room was unavailable to accommodate your accessibility needs, and we appreciate your patience.
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,237 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open tomorrow at 8:00 a.m.