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JBA INFINITI
- Automotive
- Ellicott City, MD
About this business
Specialties - car dealership, used cars, dealership, service, collision center, History - Established in 1976. My staff and I have gone to great lengths to provide a customer-friendly atmosphere at all of our facilities and online. Our family has been selling and servicing Chevrolets in Glen Burnie since 1976. Since that time we have grown and expanded with our community. In 1991 we added the Mitsubishi franchise to our Glen Burnie location, and in 2002, JBA entered the luxury import market with the addition of the INFINITI ... read more
Location details
8431 Baltimore National Pike, Ellicott City, MD, 21043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased 2 cars from this dealer last month 7/2010, The absolute best experience I have had in 30 years. Everyone from the sales person to the finance manager was outstanding. All my questions answered, no regrets. I will be buying all of my future cars at this dealer. Friendly, knowledgably, no BS. Free hat too! Thanks JBA Infiniti!
Christopher Jackson Local Guide·16 reviews Went on 3/29/25., 345pm with my sister to buy her a car. To help my sister celebrate a great accomplishment. I spoke with the GM James Anderson about a ILX Acura. The price on the car was $29,500 (on line $27,500). … More J.B.A. INFINITI of Ellicott City (Owner) 2 hours ago Hi Christopher, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (410) 480-1000 so we can try to restore your confidence in our business. We hope Wen... read more
My experience with this dealership has been extremely disappointing. I purchased a 2-year-old Toyota SUV with 62,555 miles from them. During the test drive, I noticed a whining noise coming from the transmission, which I reported to the salesperson Charles. He dismissed my concerns, assuring me that their dealership wouldn’t sell any car with issues, and that their service team had thoroughly checked and cleared it. I relayed the same information to the finance team, Brian, and received the same reassurance. The car came wit... read more
Will not be coming back to the service center. I have been a client for a while.
I would like to start this review by saying that I have been a devoted Infiniti owner for over 20 years. However, the absolutely terrible experience I just had with JBA Infiniti has caused me to completely loose faith in this company. If you are considering buying an Infiniti, or going to this dealer for service, I highly recommend that you re-consider. Here is the story - my vehicle is 6 yrs old, and has about 100,000 miles. Before a few weeks ago, this vehicle was running perfectly fine. I took it to this establishment for... read more
"I've been dealing with JBA Infiniti since 2008. This is..." I've been dealing with JBA Infiniti since 2008. This is my 3rd vehicle purchased at JBA Infiniti.
"BAIT AND SWITCH. AVOID THESE CRIMINALS" BAIT AND SWITCH. AVOID THESE CRIMINALS. They falsely advertised a vehicle on their website and on the sticker at the shop and tried to sell it citing safety features that did not exist. We insisted upon seeing said features - mind you we would have bought the vehicle assuming it had these features and they were not correcting their error. When we finally bought a vehicle they gave us the WRONG TAGS that did not match their title. They said they fixed it and sent us corrected title. Th... read more
I did not buy my car from here but I have started having it serviced here and Lani is very friendly, listen ti your needs and make sure your vehicle is serviced correctly.
JR really cares about his customers and goes out of his way to provide superior service. The whole dealership has a "happy to help you" attitude. We get far better service from JR than we do from a nearby Mercedes dealership.
Frequently asked questions about JBA INFINITI
How is JBA INFINITI rated?
JBA INFINITI has a 4.6 star rating with 3,499 reviews.
When is JBA INFINITI open?
JBA INFINITI is closed now. It will open tomorrow at 9:00 a.m.