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Ilderton Dodge Chrysler Jeep Ram - High Point, NC
- Automotive
- High Point, NC
About this business
Location details
701 South Main Street, High Point, NC, 27260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
bad service Contacted dealership several times and never received a response...
Business response:
We do appologize for not returning your call. We have addressed the issue and have new staff that will take good care of you now!
Jeep Wrangler I found a Jeep this dealer had for sale and contacted sales and spoke with Mitch. We talked a bit and I told him I would make the two and a half hour drive the next morning and he informed me he would be working. The next morning we were on our way and got a call from the dealership around ten oclock to confirm that we were on the way. When we arrived we asked for Mitch,then we were informed that he had the day off and put us with another sales person. Then after all kinds of questions we finally got to go to t... read more
Business response:
Brian, Thank you for telling us about your experience. As we continue to change several of our procedures we can have some mis-steps along the way. I apologize some of those happened during your visit. Feedback like this helps us improve and grow.
Not happy with dealership. I had emailed Don several times concerning a Jeep Liberty (stock #12653P) I saw on cars.com. I gave him the information on my trade in, including the serial number. I asked for an approximate trade difference. I live over 4 hours from High Point and didn't want to drive that far if there was no chance of me getting the trade in I needed. He quoted me $9500 difference. I told him I needed to be around $6500 difference to make the trip. He said he knew they could do $9000 out the door but if I was th... read more
Business response:
Jerry, First and foremost I want to apologies for all we put you through. My name is Richard Wells, I am the eCommerce Director here at Ilderton Dodge and it is my fault this happened to you. I appreciate you sharing your bad experience with us, try as we might we failed to take care of you in the way you deserve. I would like to do what I can to make your experience with us a pleasant one, what can I do for you? Richard Wells (336) 822-8717
Frequently asked questions about Ilderton Dodge Chrysler Jeep Ram - High Point, NC
How is Ilderton Dodge Chrysler Jeep Ram - High Point, NC rated?
Ilderton Dodge Chrysler Jeep Ram - High Point, NC has a 4.5 star rating with 3,584 reviews.
When is Ilderton Dodge Chrysler Jeep Ram - High Point, NC open?
Ilderton Dodge Chrysler Jeep Ram - High Point, NC is closed now. It will open tomorrow at 8:00 a.m.