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Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Be aware. Had my 2016 HR V SERVICED for $1,122.00 and after traveling to the Santa Cruz area, discovered a leak. A service station discovered that the transmission plug was leaking and charged me $66.00 to fix the leak and clean up the mess. On another occasion, Findlay Honda did not attach a cover under the engine compartment and it dropped and scraped the pavement as I drove home from the dealership. No more visits to THAT place for me!
2 month old used car. PAID 700.00 for Maintenance items and other issues that should be done before sale. Canceled 4yr Maintenance Contract because it didn't cover actual maintenance items (basically 1700.00 FOR OIL CHANGES), 1 week to get vehicle back ( had been told vehicle was ready. We got there and dash etc in bed of truck.). Will be taking vehicle to our own mechanic who is cheaper, reliable on delivery status, and honest in recommending repairs. Only 1 item out of several issues actually done, how do you diagnose a cr... read more
I recently purchased a new Honda Pilot Trailsport with a trade in vehicle and ended up spending much more than I expected. I did not try to negotiate because I needed a vehicle that could tow 5,000 lbs, seat 7, could go off road, had a tow hitch and harness. Just 5 things. The buying experience was easy, and I felt like everybody was getting what they wanted so I took the price they gave me. Before I signed everything, I asked the salesman to check and make sure that there was a 7 pin connector harness connected because I co... read more
I took my car in for extended warranty repair of AC. After dropping off my car I received a call stating that the problem with the AC was part of the warranty extension & that they would fix everything & call me when it was done. I received another call a couple of hours later saying the part in question was not an OE Honda part so the warranty wouldn't cover the repair & in order to fix the problem would cost me $2550+. I decided to take my car to my regular, reputable mechanic who right away noticed that the AC system wasn... read more
Business response:
Thank you for taking the time to share your experience with us. We deeply appreciate your feedback and are sincerely sorry for the frustration and inconvenience you encountered during your recent visit to our dealership. We have thoroughly investigated the situation you described and have taken immediate steps to address the issues you raised. We are glad that your vehicle's AC issue has been resolved, even though it took longer and involved unnecessary complications. We would like to assure you that your concerns have not g... read more
Use of unnecessary dealer add ons, meaning dealer markup. Just sell me the car msrp
Got charged for a service that wasn’t performed. Went in for oil change and rotation, tire rotation wasn’t performed. From that don’t even trust if the did a good job on the oil change. Not sure if they even did the multi inspection because no records/measurements was given. Brakes were making noise prior but no comments after the whole service. Thought I would get a complimentary car wash but was told the wash was down when the time of pickup instead of being told before or during service on the vehicle.
They will spam you to show up but won’t actually follow up to support you. Just looking for a payout
This has been the worst car buying experience that I’ve ever had. The entire process has been terrible. Everything was rushed. During the financing process the only price that was discussed were my payments. When trying to ask more details I was brushed off. Questions ignored. I signed all the paperwork and was told that I would receive a copy via email. Then was sent home without knowing who my loan was through and how much everything came out to. I received a call the following Friday and reminded them that my contract was... read more
Overall I've had a terrible experience here. The ONLY positive thing was my sales associate Gage who was great. It started off with me selling them my car. There was a miscommunication between Gage and the floor manager, and I was told my payments would be about $640. Then I get back to the financing and I'm notified of the miscommunication and payment increases. Okay, fine, I get it. I sign all paperwork and I'm sent home with the car after asking for the paperwork via email (this was on Saturday). I also requested that veh... read more
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 12,988 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is open now. It will close at 9:00 p.m.