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933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Ryan was absolutely amazing. He was very patient and helped walked us through everything. He answered all of our questions and made us feel very welcomed. He didn’t pressure or rush at us at all, which made us feel very comfortable. Overall the whole process went very smoothly. We had a good experience and would love to work with him again.
Business response:
Thanks for sharing about your experience. I will let Ryan know that he was absolutely amazing!!
Anthony is very professional. He explains the service needed for my car. He is always available when I call to best support.
Business response:
Thank you for taking the time to share this! We're glad Anthony's professionalism and availability made a difference for you.
Generally a five star rating, however my oil change required a trip back to the dealership. Somehow my speedometer was set on kilometers instead of miles. Looked through the car manual could not find how to reset, called dealership could not explain how to reset it, kept saying use the touch screen, 2017 Honda Pilot does not have a touch screen. Returned to the dealership it was reset. Oil change was fine Andrew checked in my car and provided all information required for future maintenance on check out. Pleased with this par... read more
Business response:
We are concerned to hear about the return trip, Gary. Glad Andrew's service and the oil change met expectations. We appreciate your patience.
We had a great experience working with Mr. Guillermo. He was professional, friendly, and very helpful throughout the entire car-buying process. They answered all my questions, explained everything clearly, and made sure I felt comfortable with my purchase. There was no unnecessary pressure, and the process was smooth and straightforward.
Business response:
Thank you for your review and we appreciate hearing about Mr. Guillermo as well.
Reliable, friendly, knowledgeable people. Veru helpful Über service. But of course it is understandable that people would like to make more money advising clients to do more then needed.... that is not something clients appreciate. È-mail request from Honda with a possibility to approve or not approve service is very helpful.
Business response:
Thank you for your review. We hear your concern about unnecessary service recommendations and appreciate your honest feedback. Glad the email approval feature helps.
The dealership was great at meeting my needs and price I wanted to pay per month. They went above and beyond to accommodate
Business response:
Your review is appreciated. Knowing we met your needs and budget while going above and beyond means a great deal to us.
Friendly professional environment organized customer service process set proper expectations offered coffee and comfortable waiting area
Business response:
Thank you for your wonderful feedback. We're glad our team delivered a professional, organized experience with comfort in mind.
Dominique Was my contact and what a great job he did. My Ridgeline was serviced professionally and returned to me within minutes ready to go. I find the Findlay Honda Service Department to be very thorough and they go out of their way to make you happy. I would recommend them to my friends.
Business response:
We are delighted to hear Dominque and the service team took great care of your Ridgeline. Thank you for recommending us to your friends!!
Antonio was extremely helpful in the time I had worked with him. He took care of me and was A1 in communicating with me on what was going on during my service! Excellent associate.
Business response:
We are excited to hear Antonio provided A1 communication and care throughout your service. We'll make sure he knows his efforts are apprectiated!
Findlay Honda Henderson has a 4.7 star rating with 12,985 reviews.
Findlay Honda Henderson is closed now. It will open tomorrow at 7:00 a.m.