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Findlay Cadillac Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
993 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Be careful when looking for a vehicle at this place. Do your own research to see if a vehicle your looking at was used for a ride share or limo service. Make sure to look for issues such as cracked screens as one of the escalade I looked at had a cracked screen and they said I would get it like that. Have documentation and photos. They tried charging me 17.25 percent with 17500 down and 925 on an escalade with over 60000 miles on it. Do not let them take advantage of you. Contact the Federal Trade Commission.
Business response:
We want all our customers to be satisfied. Please reach out to me directly at (702)430-4333 - Jeff Eenhuis - General Sales Manager.
unprofessional service. They did not fulfil their contract for acquiring a vehicle, after a deposit of $5,000 and 4 months waiting
TERRIBLE TERRIBLE. DO NOT TAKE YOUR CAR HERE. WORST SERVICE EVER!!! Took my car in to be service for them to reseal the engine. Got my car back, and it sounded like F-250 super loud noise when the car started up. I just had spent about 3K for them to reseal the engine. My car was not making any noise when I dropped it off to them. I went back to talk with the service advisor, and the B**** had the never to tell me the noise was masked by the a oil leak, Mind you I went there to get my oil changed. SO she goes on to tell me t... read more
Business response:
Travis Miller, Fixed Operations Director would like to better understand what happened with your service appointment, please contact him at 702.430.4305. We appreciate our customers and want them to be completely satisfied with our service department.
Absolutely the worst first service I have ever received on a new vehicle. I would not recommend buying or having a vehicle serviced at this location!
Business response:
Travis Miller, Fixed Operations Director would like to better understand what happened with your service appointment, please contact him at 702.430.4305. We appreciate our customers and want them to be completely satisfied with our service department.
The salesman are only out to make money for company and nothing in your interest. Lied and said i got the best deal and model car for price i paid. Car info is wrong and paid more for car than advertise . Went to register and vin says turbo, bought plain ats. This whole deal is wrong.
Business response:
Thank you, Pennycharlie, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Jeff Eenhuis, our Sales Manager, at 702-558-2600 at your earliest availability.
bought car off internet. they painted wheels w plasti dip a different color and refuse to rectify the totally marred and blemished wheels. when asked if there might be a solution was told i shouldn't have bought car if i didn't like the wheels. well maybe if you'd had been ethical and said something about it i could have made that choice.
"Disrespectful service proided on last service visit to..." Disrespectful service proided on last service visit to this dealership. Instead of working toward solution was given one option. "Talk to sales".
Business response:
Thank you for taking the time to tell us about your service experience at our dealership. We sincerely appreciate your feedback. I would like to better understand how and where we are not meeting your expectations and how we can do better in the future. I welcome a chance to speak with you directly about this feedback. By chance are you available to review your experience? Please contact me at 702-430-4305 at your convenience. I sincerely appreciate your time. Sincerely, Travis Miller Service Director Findlay Cadillac Servic... read more
"Stay away from this dealership, they do not keep their..." Stay away from this dealership, they do not keep their word. I was purchasing a car over the Internet and left a deposit. I received an email from Thomas Smith, Internet Manager that the car was secure. The next morning I received an email saying sorry the car was sold. I guess my deposit and your word saying the car was secure, does not mean anything. Good thing I did not purchase a ticket to pick up the car. (I am in California) I have an idea of what happened, pr... read more
Business response:
We apologize for any miscommunication there was. Jeff, our Sales Manager would like to help you resolve this issue. Please call him at 702-558-2600.
"not a good dealership" bad service not helpful did not fix my car more than once gave the car back dirty rude would not buy or fix my car there any more went to the other Cadillac dealer much better
Frequently asked questions about Findlay Cadillac Henderson
How is Findlay Cadillac Henderson rated?
Findlay Cadillac Henderson has a 4.4 star rating with 2,664 reviews.
When is Findlay Cadillac Henderson open?
Findlay Cadillac Henderson is closed now. It will open at 8:30 a.m.