Findlay Acura

RB2831 

on DealerRater

7 years ago

"Sold duplicate transmission service" Visiting from Oregon and needed an oil change. Was told Acura recommended additional transmission services totaling over $400. Upon returning to my home town dealer for another oil change I reviewed prior service records only to find out the transmission services had been performed only 6,000 miles prior. Even contacting Acura corporate has yielded very little except an apology. While I've owned an Acura since 1988, this will most likely be my last one. 

vedasD 

on DealerRater

8 years ago

"waste of my time and money" Worst buying experience in my life. Absolutely horrible. Only positive part was their sales person. Purchased 2016 MDX certified with 7000 miles for 46.000 $. As soon as I left their parking lot the car started shaking. After few days stopped at their dealersip. Reason for shaking - all tires were defective. Really ? How is it possible for certified car who passed 150 point inspection to have defective tires? It was so noticable . How they didnt see that during inspection to get veichle certified... read more

Exl38 

on DealerRater

8 years ago

"Worst deal for your money " Hello fellow reviewers , let me drop this summarized version of my experience . So I purchased a certified vehicle back in May of 2017 with these guys . Originally my loan was done incorrectly and with other consent . I was able to get that fixed but shortly after all the service issues started happening . I have taken my car back several times to seek service and the all keeps being dropped . I have had the front and rear brakes replaced on a "certified " vehicle and my valves make noise when I ... read more

Jay P Menon 

on DealerRater

8 years ago

"Arrogant Manager" Alex Gonzalez was rude and arrogant towards me. He said this is the final offer, take it or leave it. Will never buy a car here. 

TxTed 

on DealerRater

8 years ago

"No respect for disabled persons" Showed up at dealer, all disabled parking spots had a iras parked in them. Found sales rep Gary. He did not seem interested in selling car. Did not seem to care handicap parking spots were taken by their cars. 

Unhappy Customer 

on DealerRater

8 years ago

" Misleading customers" Did not reveal inportant information and charge you extra money. When you go back and report the issue they dont take any responsibilty and instead blame you. 

DW 

on DealerRater

9 years ago

"BUYER BEWARE" At Findlay Acura it is truly BUYER BEWARE. On 7/15/16, my wife and I went in to buy a 2017 White ILX from salesman, Joe Marino. After the usual back and forth negotiating we went into the finance office to sign the normal mountain of paperwork. Like most, I did not read everything put in front of me. However, one thing I did notice was the color of the car listed on the finance agreement. We thought we were buying a white car, but the agreement said silver. I thought it was a simple error and asked to have it ... read more

no more accura 

on DealerRater

9 years ago

"only fair" After purchasing a RDX, my salesman John Williams was caught in several lies when I asked if my registration ready for pickup at the dealer. He told me there was no-one was on duty (it was a saturday, the most busy day of the week). I drove to the dealership and discovered all the offices were open and functioning. He explained he was too busy to call me back. I went back to the service department the next week to have a small piece of trim replaced. They were the best, courtesy and kindness prevailed. 

Carbuyer2016 

on DealerRater

9 years ago

"Slimey Cars Salemen and Team " I regret my decision to buy a car here. Not only did I find a lot of issues with car after I purchased it. Everyone from the GM Kevin, to the finance manager, the guy who answered the phone and my cars salesman Anthony were condescending liars.