This profile has been claimed by the business owner or representative.
BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I accidentally ordered a single rotor for the front and rear of my car and didn’t realize it until I received them at my door. Upon ordering the other single rotors, I got a call from the service department to confirm the odd order. James helped me work through what he thought meant might be a mistake and confirmed I would receive the correct parts. Thanks so much for helping correct my initial issue and for a discounted shipping charge even though it was not BuyAutoParts.com responsibility. "
"My radio went out in my car and the dealership was trying to charge me over $4,000 to get a new OEM radio. I was not spending the kind of cash. So I went on line and stumbled across buyautoparts. I was skeptical at first because the price was pretty cheap. I had to call customer service to ask them was it a real OEM radio. They assured me it was real and new. I ordered it on a Saturday and got it on Friday. The radio was perfect and definitely new! I found a shop to put it in Friday and shipped back the core the same day (t... read more
"Up until today, I was done with BuyAutoParts.com . The first part I ordered was incorrect, and I had to return it. I purchased the part again, and then they called wondering if the part was going to work. I tried calling a couple of times, but couldn't get straight answers from anyone. Finally I spoke via chat with Danielle. She was incredible helpful and got the new part sent out next day air. It's been about 2 weeks since I ordered the first part. Thank you to Daniell for her perfect example of what customer service shoul... read more
"Their customer service is great. I was in consistent communication with them and they always let me know my order status and when it would ship or arrive. They also got me a great deal. I would definitely buy from them again."
" was able to handle the situation as and well and come to me I'm overnight shipping for my inconvenience thanks James"
"I was very happy with the way I was treated. Will definitely buy again"
"Fantastic customer service. I had to return an item and the exceptional, easy, and knowledgeable staff made the transaction smooth. I'LL BE BACK"
"James (customer service rep) did a great job with initially helping me and all after product service! A pleasure to deal with. "
"I called James and he helped me return the Steering Rack that I purchased for my 2005 Kia Spectra. It was easy, James was very pleasant and I got to return for FREE. "
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,219 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open tomorrow at 9:00 a.m.