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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The part arrived yesterday. You should pack the ends a little better. Mine arrived with one end protruding from the shipping box.
Everything was good but they use paypal
Orders side mirrors for my gmc then had to do warranty 3 times now I think I’ve ordered too many mirrors and I only want one set thanks . Can you fix that up .
Problems to submit payment not accepting card 6 times or more
pay for next day delivery still not receive it 5 days after
only give you the option to use PayPal or affirm to complete the transaction and not the regular checkout sections
I ordered a part and it didn’t ship, I tried calling customer service and using the chat. They gave me the link for a return. I filled out the form, stating it never shipped. They sent me a return label. Again the part never shipped. Guess I need to contact PayPal to get a refund.
Absolutely terrible experience. Do Not Use this company. Ordered a steering gearbox for a my truck. Steering gear was delivered and truck went to the shop. Once there it was noticed the Steering box they sent was the wrong one and did not match the one ordered. Called and followed the procedure to have a new one sent and asked for expedited shipping. Spoke to two call center reps. One was disrespectful and a bad attitude couldn’t get her name and when I voiced my frustration she said if I don’t like it send it back for a ful... read more
Business response:
Hi There. Thanks for the feedback. Are reps are supposed to get you setup a return and send out the correct part in this case. I will pass this onto our customer service department.
Tried a few times to talk to a live agent but was unsuccessful. Then tried calling but waited for a long time then gave up.
Business response:
Hi There. Thanks for sharing. Due to the holidays we were very busy. We apologize for any inconvenience this may have caused you.
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.