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1 Kane St, Baltimore, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
As a returning customer. As a returning customer. I was very impressed. I’ve worked with Nate(great salesman) in the past. But, my recent experience was with Chris. 10/10, Chris was very polite and showed outstanding leadership. Chris very knowledgeable and quite persuasive, with me choosing my vehicle, “KEEP UP THE GREAT WORK”
Overall very pleased with my sales experience at this Overall very pleased with my sales experience at this dealer. I contacted via email and negotiated my deal before traveling to the dealer. Being out of state it was important to get a firm offer before arriving. Steve was great and sent me several offers on different models. Once I arrived Jamal showed me the trucks and we settled on the final truck within 30 mins. Paperwork took longer than expected but was in/out in 90 mins.
Prompt, polite and quick service. Prompt, polite and quick service. They provided a nice detailed assessment of the vehicle and any upcoming issues that might need to be addressed, I won't be caught blindsided later. I really appreciate them and HIGHLY recommend them.
Customer service was excellent! Customer service was excellent!! I always get my car serviced here. I wouldn’t take no where else.
Business response:
Thank you for your review. We really appreciate it. We are delighted to hear that you had a great experience in our service dept. Best, Heather
Great buying experience. Great buying experience. Dealer had a rep contact me and then they followed up with the manager calling to schedule a test ride. When I got there the car was ready to go, quick drive around the block and off to the finance department to seal the deal. Best experience I’ve had with purchasing a vehicle in a long time, I highly recommend the Bob Bell dealership for all your vehicle needs.
Business response:
Thank you for your review. We really appreciate it. We are delighted to hear that you had a great experience in our sales dept. Enjoy your new vehicle. Best, Heather
Enjoyable experience Wonderful experience! Nate made the process very enjoyable and painless. I would highly recommend this dealership. Our finance representative was equally responsible for our outstanding experience.
Wonderful experience Looked so many places for what we wanted with no luck, then we came to Bob Bell and bingo!
Business response:
Hello Dawn, thank you for taking the time to share your recent experience with our dealership. We look forward to working with you again in the future. Have a great day! - Bob Bell Chevrolet
Oil change Been coming here for over 15 years and the service always been excellent in and out job well done customer service is amazing wouldn’t nowhere else for my service.
Business response:
Hello, thank you for taking the time to share your recent experience with our dealership. We look forward to working with you again in the future. Have a great day! - Bob Bell Chevrolet
Oil Change & Tire Rotation Went well accept now a tire sensor is off by 5 lbs. psi.
Business response:
Hello Bill, thank you for bringing your concerns to my attention. We always want our customers to be satisfied with the services we complete on their vehicles, and I'm sorry to learn that this has not been your experience. Our service department at Bob Bell Chevrolet of Baltimore continuously strives to provide the best possible experience to all of our customers. If you are interested in discussing this further, please consider contacting me at your earliest convenience. - Tom Godfrey
Bob Bell Chevrolet has a 4.3 star rating with 3,566 reviews.
Bob Bell Chevrolet is closed now. It will open tomorrow at 9:00 a.m.