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Bob Bell Chevrolet
- Automotive
- Baltimore, MD
About this business
Bob Bell Pontiac GMC is an automobile dealership of new and pre-owned Pontiac and GMC cars, sedans, minivans and sport utility vehicles. The various Pontiac models offered by the dealership include the G6, G8 and Torrent. The dealership offers several GMC models, such as the Acadia, Canyon, Envoy, Savana, Sierra and Yukon. It provides various services that include maintenance and repair, servicing, cleaning and monthly checkups. The dealership also maintains an inventory of pre-owned vehicles of various makes, including Chev... read more
Location details
1 Kane St, Baltimore, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Douglas I was bullied basically by the sales finance manager into buying an extended warranty and extras I didn’t need or want. This put me upside down in a loan. I will not come back again. Which is a shame. Everyone and everything else is great.
Horrible servicing I have had multiple bad experiences with this company both in buying and in servicing my vehicle. I would never recommend them to anyone. My first oil change was free so I went in with an appt time and sat there for 4hrs waiting for my vehicle to be all for an oil change. My second service I went in for a recall and a tore sensor that was reading my one tire was low but wasnt. I waited for three hrs before someone finally came to me and said I needed a brand new tire which was strange since again none of m... read more
Trying to rob me! Took my car in because the engine light came on and service traction light. After keeping my car for three days they called me and said I needed a new motor which I heard them tell to other customers on the phone while I was there right be Christmas. I have never missed a oil chain or service and I purchased car from them. Took my car back they even left the oil cap off in hopes of doing more damage to my car . I took it somewhere else and was told the connection problem was my key electrical because I had ... read more
90000 mile service Tony the manager was great in the end will return because Tony try’s really hard to meet the customers needs. Be careful about getting a rental car mine had fleas/mites.
Malibu Had a recall on my car when I called and scheduled they said would not be necessary but maybe 3 hours. Only took 1 1/2
Chev Sonic I went to the dealership on a Saturday and length of the service was terrible. It was crowd and I was there about three half hours . they need to have more staff available on Saturday to work.
Disappointing I went to Bob Bell to test drive a variety of used cars. Their stock, I was told, was limited. I was shown a limited few. I was very interested in Prius. They had a Prius tucked behind some cars but I could not test it. Not told why. The Manager there, apparently, prefers Subaru cause he had a beautiful one parked right next to the store. I wanted to test drive a Subaru to but that one was not available either ;)
Never Again I will never go back to this place once my car is paid off. Customer service sucks and they really don’t care about you. All they are interested in is making a sale. I am a firm believer that you be honest and open with your customer even if it’s less than satisfactory news and you will forever have a customer. Customer service goes a long way. You build rapport with your clients. That’s how you keep a customer and that did not happen in this case.
D.T. From Baltimore So the person who checked me in (Jamie Christopher) comes to me asking what all services I need. Once I tell her I needed more than just the oil change she then proceeds to get real dismissive which lead me to believe that she wasn’t trying to do anything outside of just the change. Once I explained to her about one of my turn signals she then started discussing the cost and mediocre check that will be done in an attempt to deter me from getting the service done. It was at that point I determined that it’... read more
Frequently asked questions about Bob Bell Chevrolet
How is Bob Bell Chevrolet rated?
Bob Bell Chevrolet has a 4.3 star rating with 3,282 reviews.
When is Bob Bell Chevrolet open?
Bob Bell Chevrolet is open now. It will close at 9:00 p.m.