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Bob Bell Chevrolet
- Automotive
- Baltimore, MD
About this business
Location details
1 Kane St, Baltimore, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have so much to say about this Dealer, that I'll sum it I have so much to say about this Dealer, that I'll sum it up in two words: abusive and scammers 🤬
The sales manager and my salesman lied through their The sales manager and my salesman lied through their teeth. Took complete advantage of my situation... BIG SALE.. NOTHING CAME OFF THE PRICE OF THE CAR. I will never recommend this dealership.
***Bob Bell robs disabled Veterans. ***Bob Bell robs disabled Veterans.*** On January 16, 2025 I purchased a 2017 Nissan Leaf with 13,904 miles for $11,895.94. I used my veteran eligibility status to get a loan from NAVY FEDERAL CREDIT UNION. This is my first bank loan. I was very excited and looking forward to building my credit. I am also using my Social Security disability payments to pay for this loan. Proof of social security payments were presented to Mr. Morton. I found an ad on Bob Bell Chevrolet for this car. I met ... read more
Real bad service poor wish I would never took my vehicle Real bad service poor wish I would never took my vehicle there no more no good I will never buy a Car Or truck there
Business response:
Thank you for your review. We are very sorry hear that you did not have a good experience, and we apologize for the issues noted. Normally we are much better. We are not able to find your account based on this username. Please reach out to our Service Manager directly to discuss issues. James Grahe [emailprotected] Thank you, Heather
Cheap finish I bought a 2022 Chevy colorao in October of 2022. 10 months later I noticed the clear coat pelling and I took it to them and they said it looked like acid was put on the paint. After checking I found it was from dragon fly eggs being laid on the paint. Does not seem quite right that the paint doesn’t hold up to bug eggs.they told me it was not covered by my warranty. Think twice before buying a Chevrolet 10 months and it is not covered by warranty
Business response:
Hello Stephen, I want to assure you that we take your concerns seriously at Bob Bell Chevrolet of Baltimore. We continuously strive to provide our customers with excellent service, and I am sorry to learn that was not your experience. Please contact me at your earliest convenience to discuss your concerns further, as your satisfaction is of utmost importance to us. - George Cuff
Lack of Integrity I am not one to usually lambast a business, but Bob Bell Chevrolet of Baltimore doesn't care about its return customers. I needed a truck which they have, but they lied, saying it was sold "two hours ago!" The truck was still there the following day. So I had a friend called to see if it was still available. They tell my friend that the car is still available and parked right out front. So we call back, and they then tell us the Sales Manager is personally purchasing the truck for himself. Then they made an... read more
Business response:
Hello Mark, thank you for bringing your concerns to my attention. We always want our customers to be satisfied with our dealership and I am sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact me at 410-633-9000 or [emailprotected], as your satisfaction is of utmost importance to us. - George Cuff
Price Gouging I heard a noise from the engine. I scheduled service and went there and was told that a spark plug came loose damaging the ignition coil. I paid $160 to get this looked at. I was told my $160 would not apply to the repair. I was told $1000 to replace all spark plugs and ignition coil. I purchased the parts myself for $220 and my brother replaced the parts in less than 30 min. Simple repair. Also the old ignition coil and 3 of the spark plugs were not bad. Why are you charging so much for something that would be... read more
Business response:
Hello Jmplaster, Bob Bell Chevrolet appreciates you taking the time to share this important feedback with us. We always want our customers to be satisfied with our service department, and we are sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact us at your earliest convenience to discuss your concerns, as your satisfaction is of utmost importance to us. Thank you
DON'T GO HERE!!😡 Zero stars..I was told I was buying a free tires for life warranty almost 2yrs ago..now I need tires and Nobody knows anything about this warranty..I'll never buy from or deal with them again.. DON'T GO HERE!!! 😡😡😡
Business response:
Hello Jessie, Bob Bell Chevrolet of Baltimore appreciates you taking the time to share this important feedback with us. We always want our customers to be satisfied with our service department, and we are sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact us at your earliest convenience.
The Service Center is HORRIBLE!!! ZERO stars!!! This may very well be the LEAST COMPETENT service center in the country! My car failed the emissions test because the engine light was on. I had to take it back two more times after it was supposedly repaired!!! The engine light came on AGAIN within two weeks of it’s so called repair…. AVOID LIKE THE PLAGUE!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Anthony. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (443) 407-1778 and we'd be happy to help you out. Cheers, Bob Bell Chevrolet
Frequently asked questions about Bob Bell Chevrolet
How is Bob Bell Chevrolet rated?
Bob Bell Chevrolet has a 4.3 star rating with 3,566 reviews.
When is Bob Bell Chevrolet open?
Bob Bell Chevrolet is closed now. It will open tomorrow at 9:00 a.m.