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Bob Bell Chevrolet
- Automotive
- Baltimore, MD
About this business
Location details
1 Kane St, Baltimore, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
mislead Waited 14 months for my car to come in. The entire time I thought the price was going to be the same as MSPR. Discussed with the salesman several times and was assured the price wouldn't change. The day I was to pick the car up they added 5K to the MSRP. Will never buy another vehicle from Bob Bell again!!
Annual service check up I think the customer service is races against certain types of people and the maintenance people say they do serve a Sonia cars in they do not completed I had proof. They also offered me a rental car and I spent half the morning waiting for the rental car I could have caught a bus home were used to shuttle service. Customer service lie to me and said we are working on getting you a rental car when I go to pick the rental car up the plaything no one called us. I then had to spend the whole day home bec... read more
Horrible customer service Horrible customer service. I went to the dealership because I figured they would be able to help easier. The first person I saw was rude, expected me to know how to drop off my car. The cashier said I had a 2 year warranty on service, yet their paperwork only says 1 year, and when asked about it, I guess I was supposed to know this.
Douglas I was bullied basically by the sales finance manager into buying an extended warranty and extras I didn’t need or want. This put me upside down in a loan. I will not come back again. Which is a shame. Everyone and everything else is great.
Horrible servicing I have had multiple bad experiences with this company both in buying and in servicing my vehicle. I would never recommend them to anyone. My first oil change was free so I went in with an appt time and sat there for 4hrs waiting for my vehicle to be all for an oil change. My second service I went in for a recall and a tore sensor that was reading my one tire was low but wasnt. I waited for three hrs before someone finally came to me and said I needed a brand new tire which was strange since again none of m... read more
Trying to rob me! Took my car in because the engine light came on and service traction light. After keeping my car for three days they called me and said I needed a new motor which I heard them tell to other customers on the phone while I was there right be Christmas. I have never missed a oil chain or service and I purchased car from them. Took my car back they even left the oil cap off in hopes of doing more damage to my car . I took it somewhere else and was told the connection problem was my key electrical because I had ... read more
90000 mile service Tony the manager was great in the end will return because Tony try’s really hard to meet the customers needs. Be careful about getting a rental car mine had fleas/mites.
Business response:
Hello Constance, thank you for your review. We hope that you'll reach out again in the future should you require anything further. Have a great day! - Bob Bell Chevrolet
Malibu Had a recall on my car when I called and scheduled they said would not be necessary but maybe 3 hours. Only took 1 1/2
Business response:
Hello Karen, we appreciate you taking the time to share your recent experience at our dealership and are glad to hear you are happy with the result. Have a great day! - Bob Bell Chevrolet
Chev Sonic I went to the dealership on a Saturday and length of the service was terrible. It was crowd and I was there about three half hours . they need to have more staff available on Saturday to work.
Business response:
Hello Yvette, thank you very much for taking the time to reach out and share your feedback with us. We're sorry to hear that the service experience on your vehicle has not met your expectations. We would like to take this opportunity to apologize for any inconvenience and assure you that we take all feedback as an opportunity to tailor our service offerings. Should you wish to continue the conversation, please don't hesitate to contact us. Thank you. - Bob Bell Chevrolet
Frequently asked questions about Bob Bell Chevrolet
How is Bob Bell Chevrolet rated?
Bob Bell Chevrolet has a 4.3 star rating with 3,327 reviews.
When is Bob Bell Chevrolet open?
Bob Bell Chevrolet is open now. It will close at 9:00 p.m.