Anonymous on Resellerratings 7 years ago
06/13/2016, 15:33 PM
"To Whom this May Concern,
Although I haven't received the turbo yet I am going to write a review anyway. First I have been looking for a new turbo for my wife's 2003 6.0 Excursion for a little while now and have been on at least eight other sites. I am sorry that I I did not contact you all earlier. But the long and short of it is this two other companies that are your competition were contacted by me over that last couple of weeks via e-mail. (Contact Us) and I asked a very simple question to both of them, " Are your new Garrett turbos for the 2003 6.0 the upgraded one's where that have updated the ring design to prevent the sticking and hanging up issue that is causing my over boost issue and what sounds like a backfire in the intake manifold. As of this evening I haven't had any kind of a response from either company. Second I have a friend that I race with sons Mustang buddy that is the Ford Master Tech that diagnosed the over boost problem and he was going to install the new turbo for me. But he has been real busy and it has now come down to crunch time for a new turbo to be installed! The Boss has spoken! And I will be installing it at the Automotive College that I taught at for 17 years. So on Friday evening I contacted Diesel Power Products to get some additional information on the turbo replacement correct turbo for the Jan. 2003 6.0 Excursion. Well I am ecstatic that I had your print out along with DPP's this morning. I called your number and Victor answered the call he was extremely knowledgeable about you turbo product and he was honest and verified all of my questions which primarily was your turbo an upgraded unit. Not only did he provide me with the information that I needed he gave me the part number as well! 725390-5006S I told him when I heard back from the other guy I would make a decision and order a new turbo. Well I waited for about 23 minutes and got this gut feeling that I needed to call Victor back and order the Turbo from you all. Well here it is! Thank you Victor your fantastic! TurboChargerPros you are very fortunate you have a Technical/Sales Associate of his caliper. And guess what the other company(DPP) has yet to call me back, boy oh boy am I glad I called you guys because I need this unit by no later than next Monday and Victor stated that it should not be a problem. Thank you again! Rodney S. Oke FYI just about everybody I race with has a turbo in their trucks and you guys are going to be highly recommended by me. Thank you again! And the question below "NO"!
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