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Page Honda of Bloomfield
- Auto Repair
- Bloomfield Hills, MI
About this business
Location details
1819 S Telegraph Rd, Bloomfield Hills, MI, 48302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Bad day" Went in for oil change, but was talked into a tire rotation. What does this choice get me, an 1 1/2 hours later I get a broken bolt and lug nut, which equals loss of my time and add stress. They will fix for free but this adds more loss of time and stress because I have to drop it off and pick it up. Don't get your tires rotated here if you want all the parts on your car to still be there when they finish.
"REASON for SERVICE: "D" Drive light on and..." REASON for SERVICE: "D" Drive light on and blinking. Told: (2) pressure switches (transmission/diagnostics) and flush of transmission fluid needed. They also diagnosed misfire (5) cylinders, needs spark plugs. They just replaced them 18 months before that, the maintenance program indicates every 100,000 miles. Shouldn't their records show that they had just replaced my spark plugs? "Oh", he said.I approved the repair for the (2) switches and transmission flush. "D" light came b... read more
"Never again will we go to this dealer! While shopping..." Never again will we go to this dealer! While shopping for a car at Bloomfield Honda we were greeted by Don, the GM. He could not have been less professional. His answers to questions were short vague, and when he wasn't busy messing with his cellphone he kept looking at my daughter. Very strange experience from a dealer that has sold many cars to our family. I don't even recognize anyone that works there anymore. You have lost our business!
Business response:
I am sorry to hear of your recent experience. This is not how we expect our friends to be treated. The General Manager, Don is no longer with our company. I would like to speak with you about this matter directly, and assure you that your business is truly appreciated by everyone at Honda Bloomfield. Please call me, Art Pepp, at (248)333-3200.
"Tire rotation cost was twice that of the add-on price at..." Tire rotation cost was twice that of the add-on price at shops I've used in the past. I had it done at Honda anyway because I had oil change coupons. I was a little disconcerted when the service individual seemed reluctant to honor my coupons which I had received from the sales manager -- stating they were only to be used for first oil changes, not for subsequent ones. He questioned why there was no note in the computer. I felt that was an internal Honda issue -- ... read more
Business response:
Thank you for your review! Our tire rotation includes not only the rotation of your tires, but a complete under car inspection of items such as shocks and struts, and CV joints and boots. Our service team also measures your brake pads and rotor thickness to help you avoid larger repair cost down the road. We've brought your experience with the "Bloomfield Bucks" coupons to our service writers attention, they've been reminded that the coupons are good toward any purchase or service at our dealership. We appreciate your busine... read more
"Worst dealership experience I have ever had. Bought a..." Worst dealership experience I have ever had. Bought a certified used Honda and have had nothing but problems and nothing seems to be covered with 5 year 100000 mile warranty. Avoid this dealership. Had a 3 pm appointment, it was 5 before my car was touched. Overall terrible experience.
"I took my car here for service because the dealership I..." I took my car here for service because the dealership I normally go to was super busy. The first time I went, no problems at all. The service was great and completed within a reasonable time. I thought I found a backup dealership. The next time I went in for an oil change, all was great again or so I thought. Two weeks after leaving the dealership, I went on vacation for a week. During that time, my car was parked in my garage. I came back when went driving around ... read more
Frequently asked questions about Page Honda of Bloomfield
How is Page Honda of Bloomfield rated?
Page Honda of Bloomfield has a 4.5 star rating with 3,479 reviews.
When is Page Honda of Bloomfield open?
Page Honda of Bloomfield is open now. It will close at 6:00 p.m.