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Orel Hershiser Chevrolet
- Car Dealers
- Chino, CA
About this business
Location details
12845 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Second to None in Excellent Cusomer Service. Danny Monarrez and Scott Hazlett are ambassadors of M.K. Smith and excellent customer service. I went to M.K. looking for a new Silverado. Danny showed us the truck I was interested in, then showed us a truck I didn't think was in our price range. He presented an amazing deal on the truck and then patiently worked with me, for half a day, making numerous trips to the sales office, to get me the trade in value I wanted. Since the truck I agreed to purchase was sold while I was work... read more
My Family and I visited MK Smith on 9/28/13; Saturday. My good family friend recommended Curtis McCoy, which recommended Danny Monnarez and Scott Hazelnut in Internet Sales. l was very pleased with their service and honesty. Nothing was routine and or scripted. Everything we asked for and wanted was at point and or close to what we had in mind in $ and monthly payments. The outcome was 2 vehicles and the best deal with warranty package: affordable, and minimal. Our family, extended family, and friends have purchased from MK ... read more
My name is Mrs. Robin Lopez we have bought a 2013 Equinox, We have bought a car from M.K. Smith before this is WHY we come back to M.K.Smith because of there great service and well come back for next car in 2 years we own a Chevrolet S-10 Pick-up and now we have 2 Equinoxs. We have dealt with other dealers but never as nice as M.K. Smith they are very nice and we did not set there all day we have bought cars from some dealers and sat all day and we have walked out for setting to long They made us fill so comfortable that we ... read more
I went in to look at a new car, just looking. The new car I liked was a little too small for my son in the back seat. Mike Hindelang walked with my husband, me and our 7 year old son for about 45 minutes. He never pressured us once and didn't make us feel like we were wasting his time. We looked at so many new and used cars. After test driving 2 cars I fell in love with a Malibu. We traded in my current car with no problems and no down payment. Great interest rate as well. Payments are perfect. I felt comfortable through the... read more
This was one of those rare ocassions where the right car was the right price, there was no-haggle, no hassle, no pressure to buy extra's, no back and forth with the hidden manager, just a nice easy deal that made me quite happy.
After we purchased the car, I contacted them to order something and they never followed through. Very disappointed.
Business response:
Thank you for sharing your experience with us, Josie. We appreciate your feedback, and we understand your disappointment regarding the follow-up after your purchase. Please reach out to us directly at M K Smith Chevrolet so we can address your concerns and ensure you receive the assistance you need. We are committed to providing excellent service and appreciate the opportunity to improve. Sincerely, The M. K. Smith Chevrolet Team
I took my car in for an oil change (with an appointment). Four hours later, since I didn’t hear anything from anyone, I called them only to find they hadn’t even touched the car yet. So I picked up the car to take it elsewhere. I spoke with the manager who was unapologetic and debated with me. Unfortunately it wasn’t a good experience.
Business response:
Thank you for sharing your experience with us. We understand how frustrating it can be when expectations are not met, especially regarding your scheduled oil change. Your feedback is important to us, and we appreciate you bringing this to our attention. If you would like to discuss this further, please feel free to contact M. K. Smith Chevrolet directly. We value the opportunity to improve and hope to serve you better in the future. Sincerely, The M. K. Smith Chevrolet Team
When you? Promise a certain product.Put it on don't change it and get a cheaper one
Business response:
Thank You for making us aware of an honest mistake we could have made. Please feel free to reach out to me directly so I can get a better understanding of what happened and a chance to correct it. My name is Jay Yerman, I am the General Sales Manager and can be reached directly at 909-277-2316. Please give me a call at your earliest convenance.
I was sold a car with a bust driver door lock. Very to Shocking to learn that this was not repaired before the car was sold to someone.
Business response:
Thank you for sharing your experience with us. We understand that discovering a malfunctioning driver door lock after purchasing your vehicle is frustrating. At M K Smith Chevrolet, we strive to ensure our vehicles meet high standards before they are sold. We appreciate your feedback, as it helps us improve our process. Please feel free to contact us directly so we can discuss this matter further. Sincerely, The M. K. Smith Chevrolet Team
Frequently asked questions about Orel Hershiser Chevrolet
How is Orel Hershiser Chevrolet rated?
Orel Hershiser Chevrolet has a 4.3 star rating with 2,381 reviews.
When is Orel Hershiser Chevrolet open?
Orel Hershiser Chevrolet is open now. It will close at 8:00 p.m.