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OCRooms
- Vacation Rentals
- Ocean City, MD
About this business
Location details
10 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Won’t stay there again I hate to give reviews. We were very disappointed that the location wasn’t explained. We ended up in a building three blocks away from where the listing said. The only reason I booked with them was their listed location and availability to a pool. That we ended up not being close too.
Business response:
Thank you for your feedback. We apologize for any confusion regarding the location of your stay. We understand the importance of accurate information, and we regret any inconvenience this caused. Please know that we take your concerns seriously and will work on ensuring clearer communication about our accommodations and amenities in the future.
Very Poor
Poor
Sandy because they don’t clean Absolutely no housekeeping whatsoever, overpriced, small tv with hotel block on it, very tiny room The location was nice in the middle of the boardwalk
Business response:
Thank you for your feedback. We apologize for any confusion regarding housekeeping services. Please note that we do have housekeeping available, but they are instructed not to enter the room if the "do not disturb" sign is displayed on the door. We understand the importance of respecting our guests' privacy and preferences. If you decide to stay with us again, please feel free to communicate your housekeeping preferences, and we will ensure that your needs are met accordingly. Your comments are valuable to us, and we hope to... read more
Disappointing
Fair Very small rooms It was close to beach
Business response:
Dear guest, Thank you for your feedback. We apologize if the room size did not meet your expectations. We offer a variety of room sizes to accommodate different guest needs. If you decide to stay with us again, we recommend inquiring about our larger room options to better suit your preferences. Kind regards
fair The Wifi was terrible. If I could connect, I was getting 1 to 2 MPS. The TV was snowy and hard to watch. The parking was tight. The beach and location was nice. the staff was pleasant. I was told 24 hour coffee, there two times in a short stay i walked to the office for coffee 530-600 AM the door was locked with a sign on a service call.
Business response:
Thank you for taking the time to bring these issues to our attention, we will address them asap. Regarding the parking, we have 7 parking lots on site, including bigger spots for larger cars. Hope we can make your stay more comfortable next time!
Bad room is not clean with dirty bed just the location it's close to the beach
Won't be staying there again The beds were so uncomfortable and the room was so small that we couldn't walk around at the same time. The guests in the room above and beside us were noisy
Business response:
I apologize for the discomfort caused by the beds and the small room size. We'll address these concerns to ensure a more comfortable stay for our guests. Additionally, I'm sorry for the inconvenience caused by noisy neighbors. We'll do our best to address noise issues and ensure a peaceful environment for all our guests. Your feedback is valuable, and we hope to make your next stay more enjoyable
Frequently asked questions about OCRooms
How is OCRooms rated?
OCRooms has a 3.9 star rating with 2,978 reviews.
When is OCRooms open?
OCRooms is open now. It will close at 5:00 p.m.