This profile has been claimed by the business owner or representative.
OCRooms
- Vacation Rentals
- Ocean City, MD
About this business
Location details
10 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Cómodo Una de las habitaciones estaba muy lejos de la otra y no tenía televisión Esta cerca de la playa
Business response:
Apologies for the inconvenience caused by the room's distance to the other rooms booked. Due to high occupancy, it was the only available option in our multiple-building property. We understand the importance of a working television, Did you ever contact the desk regarding these issues the TV in your room had? We appreciate your feedback and if there is anything else we can assist you with, please let us know.
Poor No place to place things. Needs a table or two. No hair dryer, no iron, no phone to call front desk.
Business response:
Thank you for pointing that out. We apologize for any confusion. You are correct that we no longer provide in-room phones. However, we do have some of the items mentioned at the front desk, and our staff is always available to assist you during your stay. If you need any assistance or have any questions, please don't hesitate to visit the front desk, and our team will be more than happy to help you. We appreciate your understanding and look forward to making your stay as comfortable as possible.
might book again if it’s cleaner. We checked in early because they said they had a room available and when we got to the room the floors haven’t been mopped, ceilings were dirty, trash in the shower, stains on the wall. as we were unloading our stuff or freezer was over frozen to the point we couldn’t shut it. the maintenance guy was very kind but the maid service seriously needs to clean the place better. we left a sign on the door for them to come clean and let the front desk lady know that it needed to be mopped and they ... read more
Do better. Its absolutely ridiculous that the hotel doesn’t sell multiple parking passes. Almost every other hotel/motel in Ocean City allows up to 3 parking passes per family. Do you just expect families to use one car? News flash: people tend to use multiple vehicles when families meet up for VACATION!!! My elderly mother and law had to park multiple blocks away and walk because of your lack of parking and outrageous policy. When we asked for a second parking permit, we were told we’d have to purchase another room! There w... read more
Business response:
I apologize for any inconvenience caused by our parking policy. While some hotels outside of the city center offer multiple parking passes, our limited parking space allows us to provide only one pass per room at the moment. We understand the frustration of families with multiple vehicles and recommend using the paid parking and public parking across the street. I apologize if your mother-in-law had to park further away, and I will ensure our staff provides assistance where needed. Additional parking permits are tied to the ... read more
Fair We moved the coffee table and found dirt. Including a condom wrapper. The pictures were deceiving.
Business response:
I apologize for the inconvenience caused by the cleanliness issue you encountered in your room. We take this matter seriously and will investigate the oversight. Rest assured, we value your feedback and will take necessary steps to prevent such incidents in the future.
ok won’t be back couldn’t sleep kids had us up all night had a toe nail from people before us on night stand close to boardwalk
Business response:
Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay with us. We understand that being close to the boardwalk can sometimes result in increased noise levels, especially during peak hours. We apologize if this affected your ability to sleep. While we strive to maintain a peaceful environment for all residents, it can be challenging to control external factors beyond our immediate control. We appreciate your understanding in this matter. Regarding the issue ... read more
Fair the rooms were extremely small and the floor was dirty the location was nice and the staff was very nice as well
Bad my appliances didn’t work, room small and cramped nothing
Business response:
Thank you for sharing your feedback regarding your recent stay at my property. We apologize for the inconvenience you experienced. If you encounter any issues during your stay, we encourage you to contact our front desk immediately so that we can address them promptly and find a satisfactory solution. Our goal is to provide a comfortable and enjoyable experience for all our guests and I am sorry that we fell short during your visit. We will strive to do better. Best, James M
Disappointing they charge 40 dolar extra and the website don’t say anything about it. clean
Business response:
Thank you for choosing our property and for providing your feedback regarding your recent stay. We are pleased to hear that you found the room clean, and we appreciate your acknowledgment of our efforts to maintain a high standard of cleanliness. We understand the importance of transparent pricing, therefore all charges are clearly detailed on your guest bill, If you feel there was an error made in regards to your reservation prices/fees please do not hesitate to reach out! Best, James M
Frequently asked questions about OCRooms
How is OCRooms rated?
OCRooms has a 3.9 star rating with 2,978 reviews.
When is OCRooms open?
OCRooms is open now. It will close at 5:00 p.m.