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OCRooms
- Vacation Rentals
- Ocean City, MD
About this business
Location details
10 Philadelphia Ave, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
It’s okay for a very short stay When we checked in the girl was somewhat rude and short with me, I had to walk around trying to find the room because she wasn’t much help, the room was so small that there was only a little pathway to walk through to go to the bathroom, there was no curtain so at sunrise the light woke us up, the deadbolt did not work because there wasn’t a hole for it so i had to wedge my suitcase between the door and the bed, the walls had black marks and footprints, there was a dead bug on the wall that lo... read more
Business response:
I apologize for the unpleasant experience during check-in and your stay. We'll address staff behavior, room amenities, and cleanliness issues. Your feedback is valued, and we hope to provide you with a better experience if you choose to stay with us again. Thank you for bringing these issues to our attention.
Staff was friendly. Room was small. Bad cleanliness habits. Cleanliness of this place was horrible. I know with people being back & forth from the beach & pool all things won’t be pristine, but when we arrived there was sand all over the floor. Whoever does housekeeping obviously are not sweeping and mopping floors which should be a must. We received fresh towels and trash bags daily but I feel like the bathroom and the floors should’ve been cleaned the most and they weren’t touched at all. I had to ask the front desk for a ... read more
Business response:
Hello Roshaia, Thank you for your kind words about my staff, I am glad to hear fostered a friendly environment. I am sorry to hear that you experienced trouble with the cleanliness of your floor, I will certainly address this concern with my housekeeping staff. Thank you for choosing Madison Beach and I hope to have the opportunity to turn your next stay into a 10.0 stay.
Good location but disappointing. It smelled clean when we walked in but then we noticed that there were mold spots on one of the pillows and shower curtain. The shower curtain also had that red mold all on the bottom of it and smelled like it had not been washed/replaced in a while. The fridge smelled like it had not been cleaned. Thankfully I had brought my own toiletries because there no complimentary shampoo, conditioner or even hand soap. Great Location
Business response:
I apologize for the issues you encountered during your stay. We will certainly look into your cleanliness concerns immediately. Thank you for bringing this to our attention. We hope to provide you with a better experience next time
Fair
Overall not bad place great location. Wouldn’t stay there again not the best place for families Noisy neighbors. Rooms were small. Very good location right near boardwalk and beach
Business response:
Thank you for your feedback and apologize for any inconvenience. To address noise concerns, we have security measures and enforce quiet hours after 10 pm. We also offer larger room options for more comfort. Your feedback is important, and we'll strive to improve
Poor The rooms were tiny. The beds were awful. Room was not clean and floors were very sandy. Pool closed super early. Floors had soft spots in them. Horrible place to stay. The whole property is dirty and old. Will never stay there again Location was good
Business response:
I apologize for the inconvenience during your stay. We offer different room sizes to accommodate various guest preferences. Our recently renovated rooms aim to provide added comfort. We'll address the cleanliness and bedding concerns. Regarding the pool, we'll review the closing time of 8pm to better accommodate our guests
Disappointing
Poor
Fair
Frequently asked questions about OCRooms
How is OCRooms rated?
OCRooms has a 3.9 star rating with 2,978 reviews.
When is OCRooms open?
OCRooms is open now. It will close at 5:00 p.m.