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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
It was okay, luckily we didn’t spend much time in the room but we were grossed out. Poor cleaning service. Seems like only the sheets & towels get changed because everything else was dirty. I had to put towels in the tub to cover the mold. My room was also very small with nowhere to put my things on & with the floor being dirty we had to leave our things on our bed. There was left over food on the floor (pretzels) and my autistic son almost ate them. The location was amazing honestly. Staff was really kind.
I’ll never stay here again The room was dirty the shower was dirty the toilet had poop on it the neighbor was smoking weed and it was so strong it came through the wall. The one front desk staff was very very rude it was honestly ghetto The location was amazing
Business response:
Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. We take every guest's experience seriously and will use your comments to improve. We appreciate you bringing this to our attention.
Horrible. The place was so dirty. Everything was dirty. The floor was sticky when we arrived. There was no toilet paper. You could tell the shower water handle was not cleaned. The sink took forever to drain. There was dirt all under the beds. We had to buy Lysol wipes just to feel okay enough to stay there.
Very disappointing and not the rest and relaxation we were expecting See above! Mostly that we were lied to about not getting the room we specifically requested! The location was not what we were expecting! We were in a building separate from the original Madison several blocks away! We would have to drive to use the pool, get ice, coffee and other amenities! There was no toilet paper holder and no toilet paper! No decent TV channels A huge fight (from another room) in middle of the night and no security! Very noisy and a lo... read more
Fair The basic cable only had 24 channels. The shower was small and the water pressure was not great. The location was great! The pool was nice
Fair The floor was so dirty it made our feet black It was close to the boardwalk
Probably won’t be back We had mold along the door and ceiling of the bathroom. The rooms are TINY like could not comfortably fit 4 people like advertised. No room to walk let along put a suitcase. We kept our suitcases in the car and grabbed clothes from the car each day. The pool was clean but over crowded for the size of it and a lack of chairs. The location
Fair The musty smell in the room. Our room had a very strong smell. I addressed this with the staff and they were very accommodating and helpful. Quickly switching our room and even going as far as walking me around to other available rooms so I could pick which one I felt the most comfortable in. The location was great just a short walk to the boardwalk and beach. The staff were very friendly and helpful. The rooms are on the smaller side but was able to comfortably fit a pack and play and all our extra stuff in the room. T... read more
Business response:
Thank you for your review! We're happy we were able to make things right and that our team could help make your stay more comfortable. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
Fair
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 3,339 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is open now. It will close at 2:00 p.m.