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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Disappointing
Fair Very small rooms It was close to beach
Business response:
Dear guest, Thank you for your feedback. We apologize if the room size did not meet your expectations. We offer a variety of room sizes to accommodate different guest needs. If you decide to stay with us again, we recommend inquiring about our larger room options to better suit your preferences. Kind regards
fair The Wifi was terrible. If I could connect, I was getting 1 to 2 MPS. The TV was snowy and hard to watch. The parking was tight. The beach and location was nice. the staff was pleasant. I was told 24 hour coffee, there two times in a short stay i walked to the office for coffee 530-600 AM the door was locked with a sign on a service call.
Business response:
Thank you for taking the time to bring these issues to our attention, we will address them asap. Regarding the parking, we have 7 parking lots on site, including bigger spots for larger cars. Hope we can make your stay more comfortable next time!
Bad room is not clean with dirty bed just the location it's close to the beach
Won't be staying there again The beds were so uncomfortable and the room was so small that we couldn't walk around at the same time. The guests in the room above and beside us were noisy
Business response:
I apologize for the discomfort caused by the beds and the small room size. We'll address these concerns to ensure a more comfortable stay for our guests. Additionally, I'm sorry for the inconvenience caused by noisy neighbors. We'll do our best to address noise issues and ensure a peaceful environment for all our guests. Your feedback is valuable, and we hope to make your next stay more enjoyable
It’s okay for a very short stay When we checked in the girl was somewhat rude and short with me, I had to walk around trying to find the room because she wasn’t much help, the room was so small that there was only a little pathway to walk through to go to the bathroom, there was no curtain so at sunrise the light woke us up, the deadbolt did not work because there wasn’t a hole for it so i had to wedge my suitcase between the door and the bed, the walls had black marks and footprints, there was a dead bug on the wall that lo... read more
Business response:
I apologize for the unpleasant experience during check-in and your stay. We'll address staff behavior, room amenities, and cleanliness issues. Your feedback is valued, and we hope to provide you with a better experience if you choose to stay with us again. Thank you for bringing these issues to our attention.
Staff was friendly. Room was small. Bad cleanliness habits. Cleanliness of this place was horrible. I know with people being back & forth from the beach & pool all things won’t be pristine, but when we arrived there was sand all over the floor. Whoever does housekeeping obviously are not sweeping and mopping floors which should be a must. We received fresh towels and trash bags daily but I feel like the bathroom and the floors should’ve been cleaned the most and they weren’t touched at all. I had to ask the front desk for a ... read more
Business response:
Hello Roshaia, Thank you for your kind words about my staff, I am glad to hear fostered a friendly environment. I am sorry to hear that you experienced trouble with the cleanliness of your floor, I will certainly address this concern with my housekeeping staff. Thank you for choosing Madison Beach and I hope to have the opportunity to turn your next stay into a 10.0 stay.
Good location but disappointing. It smelled clean when we walked in but then we noticed that there were mold spots on one of the pillows and shower curtain. The shower curtain also had that red mold all on the bottom of it and smelled like it had not been washed/replaced in a while. The fridge smelled like it had not been cleaned. Thankfully I had brought my own toiletries because there no complimentary shampoo, conditioner or even hand soap. Great Location
Business response:
I apologize for the issues you encountered during your stay. We will certainly look into your cleanliness concerns immediately. Thank you for bringing this to our attention. We hope to provide you with a better experience next time
Fair
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 3,023 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is closed now. It will open tomorrow at 8:00 a.m.