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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Wonderful Had to double flush toilet and bathroom had a urine smell Location and staff
Business response:
We're delighted to hear that you appreciated our wonderful location and the great service provided by our staff. Your feedback is important to us, and we apologize for any inconvenience you experienced with the toilet and the bathroom odor during your stay. Please know that we take these concerns seriously and will address them with our maintenance and housekeeping teams to ensure that such issues are promptly resolved.
Exceptional
me gusto mucho muy amable personal no hay desayuno cerca de playa
Business response:
Thank you so much, great to hear!
Very calm and relax Not enough towels no elevator Everything was clean
Business response:
Thank you so much!
We celebrated my birthday and i really enjoyed myself. Check in was rather hectic. There should have been a more efficient way of executing check in. The kitchenette was awesome. It was close to the beach. I loved the balcony. Beds were comfortable. The pool was lovely!! We really enjoyed our stay!!
Business response:
Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that you enjoyed several aspects of your visit, including the kitchenette, the proximity to the beach, the balcony, comfortable beds, and the lovely pool. It's always a pleasure to know that our guests had a positive experience during their stay. We appreciate your feedback about the check-in process. While we're thrilled that you found many aspects of your stay enjoyable, we understand the importance of a smooth and eff... read more
Bueno No hubieron las suficientes toallas y el piso estaba muy sucuo.
Business response:
Thank you for taking the time to share your feedback from your recent stay. We appreciate your comments as they help us identify areas where we can improve the guest experience. We apologize for the inconvenience you faced due to the insufficient towels and the cleanliness of the floor. Providing a comfortable and clean environment for our guests is of utmost importance to us, and we're sorry we fell short on this occasion. Your feedback will be shared with our housekeeping team so that we can address these issues and ensure... read more
Close to the beach. Everything is sandy, I get it you’re at the beach, but… the foot shower is located inside the pool area. When you walk out to see the sunrise at 6am and come back the pool is locked. Which leads to the rooms having sand in them and there is no carpeting, so you feel every grain of sand, everywhere. I would recommend a foot shower outside of the building somewhere over than the pool. The mattresses are hard, but if you are looking for a place close to the beach and a roof over your head this is it, If you ... read more
Business response:
Thank you for sharing your feedback on your recent stay with us. We appreciate your comments and are glad to hear that you found the location convenient and liked the kitchenette area. We understand your concerns about the sandy environment and the inconvenience of the foot shower being located within the locked pool area. Your suggestion for an additional foot shower outside of the building is a great idea and one that we'll certainly consider to address the sand issue more effectively. We apologize for any discomfort you e... read more
Pleasant The fact that there was no elevator. Realized it in the fine print after booking it. 3rd floor with a bad back and knees was a challenge. We had to seek out the cleaning staff to get fresh towels. And, the additional parking fee is an insult...just include it in the price. The TV service they use was horrible. Kept freezing every 15 seconds. Made it impossible to watch when winding down for the night. Tge pool was a good size, although it could have been vacuumed more often.
Business response:
Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you appreciated the pool size, even though there were some areas where we could have improved your experience. We apologize for the inconvenience caused by the cleanliness of the pool. Our aim is to provide a clean and enjoyable environment, and we appreciate your feedback as we work to enhance our pool maintenance processes. Regarding the issue with towels and the TV service, we're sorry for the inconvenience you experienced. Your co... read more
Pleasant
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.6 star rating with 2,131 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open at 8:00 a.m.