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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Pleasant It was dirty when I arrived to my room the floor had sand on it the room was dusty ,the bathroom was dirty mildew around the tub and in between the tiles. I had to sweep my own room and didn't receive clean towels until day before I was checking out The fact that it had a pool for the kids and location was good
Business response:
Thank you for taking the time to share your experience with us. We're glad to hear that you appreciated our kid-friendly pool and convenient location. However, we deeply apologize for the inconveniences you encountered during your stay. Your feedback regarding the cleanliness of your room is concerning and not up to our standards. We take your comments seriously and will address these issues with our housekeeping team to ensure that such incidents are not repeated in the future. We understand the importance of a clean and co... read more
Exceptional Small broom in room would be nice. It's a beach hotel so the sand is always there Every thing was great
Business response:
Thank you so much for your review and your feedback!
Very Good My kids enjoyed the swimming pool Good service
Business response:
Great to hear! Thank you!
Wonderful Had to double flush toilet and bathroom had a urine smell Location and staff
Business response:
We're delighted to hear that you appreciated our wonderful location and the great service provided by our staff. Your feedback is important to us, and we apologize for any inconvenience you experienced with the toilet and the bathroom odor during your stay. Please know that we take these concerns seriously and will address them with our maintenance and housekeeping teams to ensure that such issues are promptly resolved.
Exceptional
me gusto mucho muy amable personal no hay desayuno cerca de playa
Business response:
Thank you so much, great to hear!
Very calm and relax Not enough towels no elevator Everything was clean
Business response:
Thank you so much!
We celebrated my birthday and i really enjoyed myself. Check in was rather hectic. There should have been a more efficient way of executing check in. The kitchenette was awesome. It was close to the beach. I loved the balcony. Beds were comfortable. The pool was lovely!! We really enjoyed our stay!!
Business response:
Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that you enjoyed several aspects of your visit, including the kitchenette, the proximity to the beach, the balcony, comfortable beds, and the lovely pool. It's always a pleasure to know that our guests had a positive experience during their stay. We appreciate your feedback about the check-in process. While we're thrilled that you found many aspects of your stay enjoyable, we understand the importance of a smooth and eff... read more
Bueno No hubieron las suficientes toallas y el piso estaba muy sucuo.
Business response:
Thank you for taking the time to share your feedback from your recent stay. We appreciate your comments as they help us identify areas where we can improve the guest experience. We apologize for the inconvenience you faced due to the insufficient towels and the cleanliness of the floor. Providing a comfortable and clean environment for our guests is of utmost importance to us, and we're sorry we fell short on this occasion. Your feedback will be shared with our housekeeping team so that we can address these issues and ensure... read more
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,140 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open at 8:00 a.m.