Kokomo Suites

3.7

Hospitality
Ocean City, MD

About this business

Hospitality

Location details

7300 Coastal Hwy, Ocean City, MD, 21842, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 2:00 p.m.
Sun	Closed

3.72,156 reviews

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Raymond

2 years ago

The location gave us the essentials for everything we needed. Nice place to stay on a budget. The placement of the toilet paper rack was on the same wall as the toilet itself, as well as underneath the sink, making it harder to reach. So we had to keep the toilet paper rolls on the edge of the sink. Not only that, but the TV inside didn't respond to any TV remote the staff gave us. Despite telling the staff this, no one on staff came up to adjust or replace the television in any way.

Business response:

Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your input, as it helps us identify areas where we can improve our guest experience. We apologize for the inconvenience you encountered with the placement of the toilet paper rack and the unresponsive TV during your stay. Your comfort and convenience are essential to us, and it's disappointing to hear that these aspects fell short of your expectations. Regarding the toilet paper rack placement, we understand how this ... read more