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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
It was good overall. The towels they provided were not white and sometimes small. Small towels are good for kids not for adults. No staff to help with luggage especially I was in the third floor. Also the bathroom can be update. Location and the pool
Business response:
Thank you for taking the time to share your feedback about your recent stay. We appreciate your comments, as they help us identify areas for improvement. We're glad to hear that you enjoyed our location and the pool. Regarding the towels, we apologize for any inconvenience you experienced. Your feedback about towel size is noted, and we'll consider this for future improvements. It's important to note that motels typically do not have staff available for luggage assistance, but we appreciate your feedback nonetheless. As for ... read more
Wonderful
Exceptional
The location gave us the essentials for everything we needed. Nice place to stay on a budget. The placement of the toilet paper rack was on the same wall as the toilet itself, as well as underneath the sink, making it harder to reach. So we had to keep the toilet paper rolls on the edge of the sink. Not only that, but the TV inside didn't respond to any TV remote the staff gave us. Despite telling the staff this, no one on staff came up to adjust or replace the television in any way.
Business response:
Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your input, as it helps us identify areas where we can improve our guest experience. We apologize for the inconvenience you encountered with the placement of the toilet paper rack and the unresponsive TV during your stay. Your comfort and convenience are essential to us, and it's disappointing to hear that these aspects fell short of your expectations. Regarding the toilet paper rack placement, we understand how this ... read more
Very Good
Good
Pleasant
Very Good
Exceptional
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.6 star rating with 2,131 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open tomorrow at 8:00 a.m.