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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Pleasant Great pool, close to the beach, nice restaurants for breakfast and dining around, easy parking. In total a great place. Only cleaning rather on a do-it-yourself basis.
Business response:
We're delighted to hear that you had a positive experience during your recent stay with us. Thank you for your kind words and for highlighting the aspects you enjoyed, such as our great pool, proximity to the beach, and the variety of nice dining options in the area. We're pleased that our convenient parking and the overall atmosphere of our property contributed to your enjoyable stay. Your feedback about the cleaning process is valuable to us. We strive to maintain a balance between providing a comfortable and clean environ... read more
Good Hotel surrounding was very dirty Staff was very helpful
Business response:
Thank you for taking the time to share your thoughts about your recent stay with us. We're pleased to hear that you found our staff to be very helpful. However, we're sorry to learn that you found the hotel's surrounding area to be dirty. Our goal is to provide a pleasant and comfortable environment for all our guests, and we regret that this aspect did not meet your expectations. Your feedback is valuable to us as it helps us identify areas for improvement. We will work diligently to address this concern and ensure a more p... read more
Great fun! Old-fashioned Ocean City. No elevator. Steep climb. We had to move rooms as the balcony door was sealed shut. Great location! Nice staff.
Business response:
Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you appreciated our great location and the hospitality of our staff. We apologize for any inconvenience caused by the absence of an elevator during your stay. We understand that accessibility is important, and we want to clarify that the information about the absence of an elevator is advertised and stipulated on our site before booking, to ensure our guests are aware of this aspect in advance. We regret the inconvenience you faced... read more
Exceptional
Very Good
Good
Pleasant It was dirty when I arrived to my room the floor had sand on it the room was dusty ,the bathroom was dirty mildew around the tub and in between the tiles. I had to sweep my own room and didn't receive clean towels until day before I was checking out The fact that it had a pool for the kids and location was good
Business response:
Thank you for taking the time to share your experience with us. We're glad to hear that you appreciated our kid-friendly pool and convenient location. However, we deeply apologize for the inconveniences you encountered during your stay. Your feedback regarding the cleanliness of your room is concerning and not up to our standards. We take your comments seriously and will address these issues with our housekeeping team to ensure that such incidents are not repeated in the future. We understand the importance of a clean and co... read more
Exceptional Small broom in room would be nice. It's a beach hotel so the sand is always there Every thing was great
Business response:
Thank you so much for your review and your feedback!
Very Good My kids enjoyed the swimming pool Good service
Business response:
Great to hear! Thank you!
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.6 star rating with 2,131 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open at 8:00 a.m.