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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Overall the stay was good The 3rd floor and the water is the tub and sink was going down slowly Good location
Business response:
Thanks for your feedback, Annette. We're glad to hear your overall stay was good and that you found our location convenient. We're concerned to hear about the slow drainage in your tub and sink on the 3rd floor. That's definitely not the experience we want for our guests, and we're addressing this with our maintenance team right away. We appreciate you bringing this to our attention.
Exceptional
Maravilla Muy bonito lugar para relajarse y pasar un fin de semana agradable junto ala familia
Business response:
That's wonderful to hear, Maryuris! Thank you so much for your perfect 10/10 review. We're thrilled you found our place very nice and ideal for relaxing and spending a pleasant weekend with your family. We truly appreciate your feedback and hope to welcome you back to Kokomo Suites again soon!
Love color Beach One little problem hard find parking too full Look nice view Hotel area with pool
Business response:
Thanks for your feedback, Paul! We're so happy you loved our colorful beach theme, the nice view, and the pool area. We appreciate your comment about parking being difficult to find when full. We understand this can be a challenge, especially during peak times. We hope this didn't detract too much from your overall enjoyable stay, and we look forward to welcoming you back to Kokomo Suites!
Isn’t worth the money Staff was kinda rude and people staying there were loud all night long Close to the beach
Business response:
Thank you for your feedback. We're glad to hear you found our location close to the beach, but we're truly sorry that your stay didn't feel worth the money. We sincerely apologize for any rudeness from our staff and for the loudness from other guests throughout the night. This is certainly not the experience we want for our visitors, and we're addressing these concerns with our team immediately to ensure a more comfortable and respectful environment for everyone. We appreciate you bringing these important issues to our atten... read more
Loved it and was close to everything! I was called a week before our stay. They ask if we would pay $20. a day for transportation to the concert. of course! Then I get there and ask about it and was told twice that it was free for the transportation. Even better!! thats great!! Then the next morning when we arrive down stairs I am informed it would cost $25. that was $100. for me and my son. thats BS!! Right acrossed the street from Big Peckers and House of pancakes. 3 min walk to the beach, beautiful xl pool outside. Rooms ... read more
Business response:
Thank you for your review, Michele. We're so glad to hear you loved your stay, particularly our spacious, bright, and well-equipped rooms, the beautiful extra-large outdoor pool, and our fantastic location being so close to the beach and local attractions. It's also wonderful that you found everyone nice and helpful. However, we are truly sorry for the frustration and confusion regarding the transportation fee to the event. This is absolutely not the experience we want our guests to have, and we deeply apologize for the inco... read more
Exceptional I mean really there wasn't anything that I didn't like everything was wonderful!! The young ladies at the desk staff they was wonderful if they got you and got you out I'm very nice place I wanted to say thanks to the staff that they have they did a good job!!
Business response:
That's fantastic to hear, Newman! Thank you so much for your glowing review. We're thrilled that everything was wonderful during your stay and that our staff provided such excellent service, getting you checked in and out efficiently. We truly appreciate your kind words and hope to welcome you back to Kokomo Suites again soon!
Exceptional Having to change rooms after door lock wouldn't work.
Business response:
Thank you for your perfect rating, Queenie! We're so glad to see such high scores across the board for our staff, cleanliness, facilities, comfort, and value for money. We do apologize for the inconvenience of having to change rooms due to the door lock issue, but we're happy we were able to resolve it quickly for you. We appreciate your understanding and hope you had a wonderful stay despite that initial hiccup!
Very Good The pillows weren't so comfortable. Also would be very helpful if possible get an elevator. Carrying 4 bags and a suitcase was alot lol. If not no worries. Nice area, close to food establishments. Fast internet.
Business response:
Thanks for your feedback, Elliot! We're really glad you enjoyed our nice area, close proximity to food establishments, and the fast internet. It's also great to hear our staff provided excellent service. We appreciate your honest comments about the pillows and the suggestion for an elevator. We understand carrying luggage can be a challenge, especially to upper floors. Your input is valuable as we're always looking for ways to improve our guest comfort and convenience. We hope to see you again soon!
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,156 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open tomorrow at 8:00 a.m.