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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Exceptional I mean really there wasn't anything that I didn't like everything was wonderful!! The young ladies at the desk staff they was wonderful if they got you and got you out I'm very nice place I wanted to say thanks to the staff that they have they did a good job!!
Business response:
That's fantastic to hear, Newman! Thank you so much for your glowing review. We're thrilled that everything was wonderful during your stay and that our staff provided such excellent service, getting you checked in and out efficiently. We truly appreciate your kind words and hope to welcome you back to Kokomo Suites again soon!
Exceptional Having to change rooms after door lock wouldn't work.
Business response:
Thank you for your perfect rating, Queenie! We're so glad to see such high scores across the board for our staff, cleanliness, facilities, comfort, and value for money. We do apologize for the inconvenience of having to change rooms due to the door lock issue, but we're happy we were able to resolve it quickly for you. We appreciate your understanding and hope you had a wonderful stay despite that initial hiccup!
Very Good The pillows weren't so comfortable. Also would be very helpful if possible get an elevator. Carrying 4 bags and a suitcase was alot lol. If not no worries. Nice area, close to food establishments. Fast internet.
Business response:
Thanks for your feedback, Elliot! We're really glad you enjoyed our nice area, close proximity to food establishments, and the fast internet. It's also great to hear our staff provided excellent service. We appreciate your honest comments about the pillows and the suggestion for an elevator. We understand carrying luggage can be a challenge, especially to upper floors. Your input is valuable as we're always looking for ways to improve our guest comfort and convenience. We hope to see you again soon!
Good There was some bugs and a very strong smell whenever I came into the room but other than that it was fine. This is a nice place to stay I mean it has a bed and a kitchen for a good price and the workers are nice and understanding. I love the pool it’s super big and the whole place is pretty quiet.
Business response:
Thanks for your feedback! We're so glad to hear you found our hotel a nice place to stay, with comfortable beds and a kitchen for a good price. It's wonderful that you loved our super big pool and found the whole place pretty quiet, and that our workers were nice and understanding. We are, however, very concerned about the bugs and the strong smell you experienced when entering your room. This is certainly not the standard we aim for, and we sincerely apologize for this inconvenience. We are immediately addressing these issu... read more
Good location good price It’s in the middle of ocean city so most things are 15-20 at most. You get what you pay for. Close to the beach.
Business response:
That's fantastic to hear, Clayton! Thank you so much for your glowing feedback. We're thrilled you found our location good and our price great, noting that most things in Ocean City are easily accessible. We're especially happy you enjoyed being close to the beach and that you felt you got excellent value. We appreciate your review and hope to welcome you back to Kokomo Suites again soon!
Very Good
Okay As I was checking in I asked could we have a first floor room, the lady acted like it was a inconvenience! So I had to carry my son stroller up and down the stairs every time we came or left out! I also work front desk and I’ve never heard “it’s a long process” other than that everyone else was good! Loveeee the bright colors The pool is great per usual
Business response:
Thanks for taking the time to share your feedback from your recent stay with us. We're glad to hear you found our pool great and loved the bright colors of our rooms. We also appreciate your high rating for value for money! We're truly sorry for the inconvenience you experienced regarding your room assignment and the perception that your request was an inconvenience. We understand how challenging it can be to navigate stairs with a stroller, and we apologize if our explanation wasn't clear. We want to clarify that our rooms ... read more
Exceptional
Very Good
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.6 star rating with 2,131 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open at 8:00 a.m.