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GasFix Inc
- Heating & Air Conditioning/HVAC
- Hamilton, ON
About this business
SPECIALIZING IN, Swimming pool gas heater repair, Gas Fireplace repair, Gas line reapairs, Sales and installation of Gas Pool Heaters and, Sales and installations of Gas Fireplace, Gas Line hook ups for kitchen stoves and dryers, Gas line installations for BBQs and other products.
Location details
601 Burlington Street East, Unit Q, Hamilton, ON, L8L 4J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pool Heater thermostat was not working. I called Friday of long weekend, they were too busy to come that day but came out first thing Monday and did the job. I have used this company for the last 10 years and Dwayne has come the next day and repaired. He explains everything and does the job properly and timely. I trust him completely and I will continue to use this company in the future.
Business response:
Thank you for contacting Gas Fix to service your Starite pool heater and for being a customer for the last 10 years. Dwayne is one of top technicians. He's very thorough with the service he provides. As with our other technicians, Dwayne carries over 300+ of the most common parts on the vehicle for fireplaces and pool heaters. We had the thermistor required to complete the repair which is one of those things that make us stand apart from the competition. Should you require any services in the future, please do not hesitate t... read more
I have been a customer of Gasfix for the past 15 years and when my pool heater needed service they came on time and got me up and running as quicly as possible. Dwayne explained the problem and what was needed to fix it and they did the repair on time as scheduled. This has been my experience for the past 15+ yearswith Gasfix. They show up and get the job done on time at a reasonable cost. Thank you Gasfix for keeping customer service your top priority.
Business response:
Thank you Petra for your review and being a customer for 15+ years. We have serviced your Raypak pool heater and Heatilator fireplace on multiple occasions over the years and we do appreciate the repeat business. Our technicians, like Dwayne, provide quality service and come prepared for whatever tasks required. Should you require anything in the future, please do not hesitate to contact us as our office support staff can be reached Monday to Friday between 8 AM and 6 PM. ~ Jason ~
Our gas fireplace is about 30 years old. The manufacturer went out of business about 20 years ago. We have used Gasfix in the past and knew that someday parts to repair the unit would not be available. That day came today so to continue the use of the fireplace we would have to install a retrofit kit OR purchase a new unit and have it installed which would have cost something north of 5 grand. Dwayne completed the repair in about 2 hours as promised. Service from Gasfix is excellent. We highly recommend Gasfix
Business response:
Thank you John for using Gas Fix to service and repair your Hunter fireplace. For those gas fireplaces that have a mercury flame switch, you are correct that the part is no longer available and the two options become repair with a new operating system or replace with a new unit. As we specialize in the repair and maintenance, we typically recommend the repair as the cost efficient option. When replacing the mercury flame switch, we install a new gas valve and a new pilot assembly. Essentially, the guts to your fireplace are ... read more
We have used Gas Fix several times in the past and look forward to using them again at our new house. We originally contacted Gas Fix to service our fireplace as the pilot light was a large yellow flame as opposed to the blue flame that it should be. The technician, Dwayne, gave the unit a thorough cleaning and also installed a new ignitor and fan for the unit. We also had Gas Fix install a gas line for our garage heater. The job was very professional and even our neighbour has commented on how good the gas line looks. They ... read more
Business response:
Thank you for your review and for choosing Gas Fix to service your fireplace and to install the gas line for your heater. When you contact Gas Fix, you are reaching an actual employee who can arrange your service call as opposed to speaking with an answering service. We do our best to make your experience with Gas Fix as pleasant and professional as we can. In many instances, our clean and check can resolve many issues with your fireplace. When parts are required, however, our technicians do carry over 300+ of the most commo... read more
Our 27 yr old fireplace could not be revived without a new retrofit kit. Dwayne was punctual, clean, informative and quick. SO glad to have the gas fireplace working again -- hopefully for another 27 years!
Business response:
Thank you for contacting Gas Fix to have Dwayne service your Instaflame fireplace. When the mercury flame switch fails, there are two options at that point: 1.) Replace the entire unit or 2.) Upgrade the mercury flame switch with a new gas valve and a new pilot assembly. As we specialize in the repair and maintenance of gas fireplaces, we typically recommend upgrading the fireplace with new gas valve and pilot assembly. It's cost effective and our technician always has those parts on the vehicle. We hope you get anther 27 ye... read more
Dwayne showed up on time and as promised did the job nice and tidy and explained what had to be explained. Very Happy overall and we would definitely recommend Gas Fix to neighbors and friends
Business response:
Thank you Jack & Gerry for your review and for using Gas Fix to service your Majestic fireplace. We give our customers a two hour window in which our technician will arrive and office staff tells customers that the technician will call first to advise when they are on their way. It's so much better than giving the vague 9 to 5 time that so many trades do. We're very pleased as well that you are satisfied with the job Dwayne did. Should you require our services in the future, please do not hesitate to contact us. ~ Jason ~
Dwayne showed up promptly at 8:30 am, as promised, to get our fireplace back in working order. He not only diagnosed the problem quickly but replaced the thermopile and piezo electric starter, and cleaned the fireplace added new embers, and checked for carbon monoxide leakage (none!). Work done very professionally and very clean I might add. Thanks! Larry and Dodie
Business response:
Thank you Larry & Dodie for your review and for using Gas Fix to service your Monessen fireplace. Dwayne has been installing and servicing fireplaces for over 20+ years and is highly skilled at resolving issues. He is very thorough when cleaning fireplaces and repairing them. Because we specialize in the repair & maintenance of gas fireplaces, we carry over 300+ of the most common parts on the vehicle and had the thermopile and ignitor required to complete the repair. With every fireplace our technicians service, they always... read more
My mother's gas fireplace had not been used in 10 years. It was likely that parts would need to be replaced if not the full unit. We wanted to surprise our mother for Christmas so I called GasFix. Everyone from the person who answered the phone to the technician who came to my mother's home was friendly and helpful. Our technician Joe was fantastic! He carefully checked and tested all parts, cleaned the unit, answered all our questions and in the end was able to get the fireplace to work again. We were impressed with his kno... read more
Business response:
Thank you for contacting Gas Fix to have your mother's fireplace serviced prior to the Christmas holiday. We have had a few customers provide the same present to their parents at Christmas and it's one of those presents that provides a special kind of warmth at this time of year. In many cases, these older fireplaces just need a little TLC to make them happy again and we're very please that all the Drolet Ultraflame required after ten years was a thorough cleaning. Should you ever have any issues in the future, please do not... read more
We have used Gasfix for many years from cleaning and repairing gas fireplaces to running gas lines for outdoor firepits and BBQs. They are our 'go to' guys for all gas related items. Dwayne was exceptionally courteous, clean, professional and personable. He identified our problem in a matter of minutes and suggested a permanent fix to our faulty switch. He also cleaned the fireplace with great care and the results were amazing. If you want your job done right, efficiently and professionally then call Gasfix.
Business response:
Thank you for your review and for choosing Gas Fix as your "go to" guys for gas related work. We appreciate the repeat business over the years! Dwayne has been servicing gas fireplaces for over 20+ years and is one of our top technicians. As noted, he identified the issue with your Majestic fireplace and had the parts on the vehicle to complete the repair. As a TSSA contractor, we will do the job right, efficiently and professionally! Should you have any issues in the future, please do not hesitate to contact us. ~ Jason ~
Frequently asked questions about GasFix Inc
How is GasFix Inc rated?
GasFix Inc has a 5 star rating with 449 reviews.
When is GasFix Inc open?
GasFix Inc is closed now. It will open on Monday at 8:00 a.m.