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GasFix Inc
- Heating & Air Conditioning/HVAC
- Hamilton, ON
About this business
SPECIALIZING IN, Swimming pool gas heater repair, Gas Fireplace repair, Gas line reapairs, Sales and installation of Gas Pool Heaters and, Sales and installations of Gas Fireplace, Gas Line hook ups for kitchen stoves and dryers, Gas line installations for BBQs and other products.
Location details
601 Burlington Street East, Unit Q, Hamilton, ON, L8L 4J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My gas fireplace was not functioning properly and looked dated. Dwayne serviced it today. Did a wonderful thorough job. Beautifully cleaned and updated. Looks like brand new. Very happy with the service would call again.
Business response:
Thank you for contacting Gas Fix to service and update your gas fireplace. By being prepared for the service work we do on arrival, we were also able to give your fireplace the updated look we initially discussed upon booking. We are just as happy that you are satisfied with the service work provided to your fireplace and we look forward to hearing from you in the future. ~ Jason ~
Gasfix scheduled a service call immediately; even during this busy time of year for fireplace repairs and servicing. Dwayne arrived on time and got right to work. Once the work was completed on the gas fireplace he took the time to explain ongoing maintenance and care. He even suggested and left us with a product we weren't aware of that will add to the enjoyment of our fires; permanent glowing embers. They stock many parts which eliminates return visits. Gasfix excels at customer service. I will call them again and recommen... read more
Business response:
Thank you for your review and for contacting Gas Fix to service your Flame & Co. fireplace. From the staff that answers the calls in the office to the technicians that we have in the field, like Dwayne, we try to provide the best service that we can from start to finish. One of the items that do get regular compliments are the glowing embers that are placed around the burners to provide that extra warm ambiance. As noted, not only do we have the embers on our vehicles but our technicians also carry over 300 of the most commo... read more
Great experience from start to finish. First rate and prompt customer service both over the phone and from repairman Dwayne. The problem was explained clearly and all the parts were in his truck. We were so impressed--professional, friendly, knowledgeable. And the bonus was that Dwayne cleaned the fireplace so well that the flames look better than before! Thanks for the top-notch service.
Business response:
Thank you, Karen, for contacting Gas Fix to service your Instaflame fireplace. The model that you have is a DV34RN and those units contain a Mercury Flame Switch, which is now an obsolete part. Contractors will tell you one of two things with this model: 1.) It can't be repaired and you need a new unit that will cost between $3000 to $5000 or 2.) It can be repaired and it will cost between $1000 to $1200. We are the contractor telling you that it can be repaired! We are very happy that you chose Gas Fix to upgrade the unit. ... read more
I had a problem with a damaged fireplace metal casing and a bird's nest in the vent. Scott answered my email enquiry promptly, indicating that he knew about the problem and its solutions. He kept his appointment and was professional and knowledgeable. He repaired the casing, cleaned out the fireplace, and made all the necessary safety checks. I would definitely recommend Gasfix.
Business response:
Thank you, Dom, for contacting Gas Fix and having Scott service your Instaflame fireplace. We take every effort to be prompt and professional in the service that we provide. We are different from other contractors in the service that we provide. We give a thorough cleaning and with any fireplace that our factory-trained technicians touch, we will always test the safety on the gas valve, do a carbon monoxide test and do a draft test on the ventilation. Should you ever have an issue in the future, please do not hesitate to con... read more
Dwayne did a great job upgrading our gas fireplace for a very reasonable price. He was there right on time and he cleaned up everything when he was done, very professional. We will definitely have them back for our next furnace inspections.
Business response:
Thank you, Don, for contacting Gas Fix to upgrade your Hunter fireplace and to service your cabinet heater and furnace. As we specialize in the repair and maintenance of gas fireplaces, we had both the gas valve and pilot assembly required to upgrade the mercury flame switch on the Hunter unit. Even though Niagara Falls is outside of our normal service territory, we do what we can to accommodate our customers in a prompt and professional manner. We look forward to hearing from you in the future. ~ Jason ~
Thanks for excellent service provided by Charles and Dwayne! Charles made very detailed clean work on my fireplace. It is really nice to see the work done! Dwayne is also a good instructor of lighting the pilot fire! I love your work!!
Business response:
Thank you for contacting Gas Fix to service your gas fireplace. Many contractors will light the pilot and clean the glass and call that a safe/clean fireplace but we try to be different. We will vacuum out the fireplace and use a compressor to get to those areas that the vacuum can't get to. We also test the various components to ensure that they are all working as they should. Should you have any issues in the future, whether it's a furnace, fireplace, pool heater or water heater, please do not hesitate to contact us. ~ Jas... read more
Original 25 year old fireplace that hadn't been serviced in 4 years had gas smell coming from it. Joe from Gas Fix promptly came out to the house, tested absolutely everything and put my mind at ease. He even taught me how the fireplace worked internally. Couldn't be happier with my service and would highly recommend Gas Fix. It's pretty easy to see why their reviews are so good!
Business response:
Thank you for your review and for contacting Gas Fix to service your Reyco fireplace. The quality of service provided by our technicians is top notch in our industry. As noted, we do test absolutely everything. Aside from checking the EMU and head coil on the gas valve and the various switches that are in a gas fireplace, we always check the safety on the gas valve, do a carbon monoxide test and a draft test on the ventilation. As the initial reason for being there was to check for a gas leak, we did soap test all the connec... read more
Gas Fix has amazing customer service. They install their products and equally important, they are the warranty/repair service provider. So that means if you (foolishly) had someone else install your heater and had a problem it would most likely be Gas Fix that would come to check/repair it under warranty. We always had top notch customer service with our old heater and when we had to replace it, it only made sense that the guys who maintain it under warranty also be the guys to install it. Michelle, Joe and Scott are wonderf... read more
Business response:
Thank you so much for your kind words regarding the customer service of our staff, for choosing Gas Fix to service your pool heater since 2013 and for choosing Gas Fix to install your new pool heater this summer. It has always been important to Gas Fix to invest in quality gas technicians and office support and the quality shows in the service provided. As noted, we do provide warranty services for two of the major pool heater manufacturers so if you should have issues in the future, please do not hesitate to contact us. We ... read more
Punctual! Mr Charles Wiseman was our fitter and showed up earlier than expected after a courteous advance phone call. Asked about what was needed and capped off the line we needed and disconnected the line at the fireplace at no extra charge to make it easier for me to remove. . He was thorough, professional and knew his trade.
Business response:
Thank you for contacting Gas Fix to disconnect and cap the gas line to your fireplace. As a contractor doing service repairs and maintenance, we try provide accurate arrival times for our customers and it is a practice to always call the customer as a courtesy when we are on our way. Experience is our difference! Should you ever require service for a fireplace, furnace, or water heater, please do not hesitate to contact us. ~ Jason ~
Frequently asked questions about GasFix Inc
How is GasFix Inc rated?
GasFix Inc has a 5 star rating with 450 reviews.
When is GasFix Inc open?
GasFix Inc is closed now. It will open tomorrow at 8:00 a.m.