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GasFix Inc
- Heating & Air Conditioning/HVAC
- Hamilton, ON
About this business
SPECIALIZING IN, Swimming pool gas heater repair, Gas Fireplace repair, Gas line reapairs, Sales and installation of Gas Pool Heaters and, Sales and installations of Gas Fireplace, Gas Line hook ups for kitchen stoves and dryers, Gas line installations for BBQs and other products.
Location details
601 Burlington Street East, Unit Q, Hamilton, ON, L8L 4J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dwayne was on time and did a great job. We would certainly recommend him and Gas Fix Repair to everyone. We hadn't used our gas fireplace for two years and Dwayne had it up and running in less then an hour. Cleaned and checked and a new on/off switch installed.
Business response:
Thank you, Cheryl, for contacting Gas Fix and having Dwayne out to service your gas fireplace. Every now and then, a gas fireplace needs a little TLC to be up and running again. Within the hour, our technician can vacuum and blow out the unit with a compressor. We also test the various components to determine where the issues may be. We invest a lot in having our technicians thoroughly stocked and they do carry over 300 of the most common parts on their vehicle including a variety of ON/OFF switches. Should you have any issu... read more
Called Gas Fix as I couldn't get the pilot light to stay on. They offered next day service. Dwayne the mechanic rang to confirm he was on his way and did an excellent job. He was very neat, including cleaning the front of the screen and explained everything after the job was finished. I have used the 3 times in 10 years and have been very pleased
Business response:
Thank you John for having Gas Fix service your Majestic fireplace and for the repeat business over the past ten years. We do try to be different from the other contractors out there by calling with an estimated time of arrival and being prepared for what ever we come across. Whenever you need service on the fireplace in the future, please do not hesitate to contact us. ~ Jason ~
We have 2 gas fireplaces that needed fixing & cleaning. GasFix responded promptly to our call and booked appointment right away. Dwayne, the licensed Gas Fitter and Service Technician, quickly found the problem, repaired our units & cleaned them thoroughly. He took the time to clearly explain the maintenance process and found us the perfect remote. Left our home spotless. Very professional work and excellent customer service throughout.
Business response:
Thank you for choosing Gas Fix to service your Montigo and Heat-N-Glo gas fireplaces. We are a big believer that superior customer service starts as soon as you contact us and that quality service extends from the office staff that takes the call to our TSSA licensed technicians that service your fireplaces. Investing in quality staff is important and we are very grateful to have customers recognize that professionalism in our staff. Should you have any issues in the future, please do not hesitate to contact us. ~ Jason ~
My fireplace wasn't working properly so I called Gasfix to come and service it. The technician, Dwayne, was scheduled to arrive between 10 and 12 and was at my door at 10:05. He was very pleasant, worked quickly and neatly and when he left, I was a very happy customer. Great job, Dwayne!!!
Business response:
Thank you for contacting Gas Fix to service your gas fireplace. Dwayne is one of our head technicians when it comes to fireplaces and the professionalism shows in his workmanship. We try to resolve any issues as quickly as possible and keep the area neat and tidy. We are thrilled to have another happy customer. Should you have any issues in the future with your gas fireplace, please do not hesitate to contact us. ~ Jason ~
I contacted Gas Fix yesterday as I hadn't used my fireplace in over 5 years and was hesitant to fire it up without having it checked. They returned my call promptly and told me that they had a cancellation today and set me up with a window of 2:00pm-4:00pm. I received a call at 1:45pm from Joe letting me know he wasn't far off and would be there within 5-10 minutes. Joe arrived as promised and was professional yet personable. He worked quickly and efficiently but educated me on the workings of my fireplace while doing so. Jo... read more
Business response:
Thank you Matt for choosing Gas Fix to service your Heatilator gas fireplace and for this wonderful review. Your gas fireplace has a Mercury Flame Switch which does show a high resistance. Many contractors will tell you that you will need a new fireplace once that fails but we are not that contractor. When the Mercury Flame Switch fails, the repair will be to upgrade the gas valve and the pilot assembly. Fortunately, we did not have to go that route this time and were able to repair the unit without upgrading it. When that d... read more
I searched Homestars for a reputable gas fireplace repair company and called Gasfix to come out to have a look at my Valor gas fireplace as it would not light. The serviceman was very pleasant but could not find the exact problem. He charged me $186 for 45 minutes and said that it was either the receiver or the valve. He said that a replacement receiver alone was $500. I just bought the exact replacement at a local fireplace store for $150. I also wrote the company an email and never heard back from them. Disappointed!
Business response:
Thank you for your review, Ian. We always appreciate the feedback that we receive from customers as it gives us that opportunity to improve our customer service. Your gas fireplace is a Valor 739ILN/IRN gas fireplace which is not a common model that we service. Though we do carry many common parts for many Valor fireplaces, we do not carry the handheld remotes or the receivers for this particular unit on the service vehicles. We do keep one pair in stock as it is not a common part that we sell. The assessment made by our tec... read more
Dwayne was a very polite and courteous service man and came to our house when he said he would. He wasted no time fixing the issues we had with our fire places. We had one fireplace that the remote wasn't working properly, and the other fireplace the fans were way too loud. We now have a new remote and the other fireplace is much quieter. He listened to our concerns and we learned some things about fireplaces as well. Our fireplaces looks like new again, because he took the time to clean them up and ensure all was in order b... read more
Business response:
Thank you for contacting Gas Fix to service your two gas fireplaces. We take a considerable amount of pride in the work that we do and the service that we provide. Many other contractors will light the pilot and clean the glass and call that a proper service. We lay down a mat to keep the work area tidy and vacuum out the fireplace and use an air compressor to get to those areas that the vacuum cannot reach. We also carry over 300 of the most common parts on our vehicle and had the new remote required for one of your firepla... read more
The service man Joe was very prompt and toke care to ensure he did not make any type of mess while servicing and cleaning our fireplace. He was very knowledgeable and fixed our appliance and cleaned back to new condition. We are very happy with the service.
Business response:
Thank you for contacting Gas Fix to service your gas fireplace. Our technicians are very thorough in the service they provide. Our service extends beyond just cleaning the glass and lighting the pilot to vacuuming the unit and blowing out those areas we can't reach with the vacuum with an air compressor. We also check for carbon monoxide, check the safety on the gas valve and do a draft test on the ventilation. As noted, we also take additional precautions by putting a mat down so we do not dirty the floors or carpets. Our t... read more
Charles came to inspect my gas fireplace. He informed me of what needed to be done to repair/replace. He was very clean and laid down a mat so not to get my carpet dirty. He also cleaned the fireplace. Charles was pleasant and informative and gave great advice on the fireplace, as well as our dryer, which wasn't properly vented. I would definitely recommend this company.
Business response:
Thank you for contacting Gas Fix through HomeStars and having us service your gas fireplace. As we specialize in the repair and maintenance of gas fireplace, we do the best we can to treat your house just like we would our own. As noted, our technicians do put down a mat so as not to make any kind of mess. We also have technicians that are factory-trained technicians that are both very knowledgeable, professional and prepared for whatever they come across in the field. Thank you again for your recommendation and we look forw... read more
Frequently asked questions about GasFix Inc
How is GasFix Inc rated?
GasFix Inc has a 5 star rating with 450 reviews.
When is GasFix Inc open?
GasFix Inc is closed now. It will open tomorrow at 8:00 a.m.