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Findlay Volkswagen Henderson
- Car Dealers
- Henderson, NV
About this business
Being a certified Volkswagen dealership in Henderson, NV isn’t something we take lightly. At Findlay Volkswagen Henderson we work hard to make sure our customers know they are our top priority. Whether you are coming to us for a new Volkswagen in Henderson, NV or are looking for a center for car service in Henderson, NV, or just want to chat about the automotive industry, we are here for you. We have been in business since 1961, so you can be assured we aren’t going anywhere, which is another reason to check out ... read more
Location details
983 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I have have bought 2 vehicles from this dealer and both times it was outstanding.have been for service also and each time they took care of the problem and fixed it right the first time
They don't even deserve a star took my jetta for an output speed shaft sensor they replaced it and now the car won't even go into gear and their escape goat was you needa new Transmission they will not stand behind their work put the inexperienced tech on it and want me to pay for a transmission they literally told me take your car. Asked them how ? In a Tow truck, worst customer service and will not accept their mistakes
Don’t even know where to begin my son’s Jetta TDI was totaled. So I found one with some issues after I purchased took it straight to dealership to have timing belt replaced. Then I had a REGEN issue and they said it’s thermostat, After replacing the thermostat which takes 3 hours took back to be told needed NOX catalyst replaced 400 miles after picking up car Turbo granades replace Turbo to have Nox catalyst issue again they replace it under warranty. To come back to be told thermostat is bad again so this will be 3 in a yea... read more
I reached out to Findlay VW because my wife and I just had a baby and was taking Ubers back and forth places as my car was totaled and I needed a car to get back and forth to work as well as something I can make sure is safer and sanitized for our new arrival. I needed a third row suv to fit 3 ( car seats) as well as have room for my older kids and my wife. Findlay VW always had good reviews so I reached out to Zach Hentzell and also the sales manager John McKibbin to see if I could get approved for a car that I picked out. ... read more
I TOOK MY CAR TO FINDLAY VOLKSWAGON. , THEY'RE WAS A SMALL TICK IN THE MOTOR., I ALSO HAD 3/4 TANK OF GAS., THEY CALLED TO TELL ME I NEEDED A NEW MOTOR FOR WHICH I HAD TO PAY $10,000., WENT TO RETRIEVE CAR., THE GAS LIGHT WAS ON, THEY DROVE MY CAR TOO MUCH IT RUINED MY MOTOR. THEN I GET A RESPONSE TO MY FIRST REVIEW AND THEY'RE TRYING TO TELL ME HOW MUCH GAS I PUT IN MY OWN CAR!! SAYING IT WAS LESS THAN A 1/4 TANK. LIARS!!. THEY OUT AND OUT RUINED MY MOTOR!! OFFERING TO REPLACE IT FOR ME IN THE AMOUNT OF $10,000.
I have purchased two cars from this company and wanted to provide an update on my post-purchase experience. In July, I bought a 2022 Arteon from this dealership, and although the sales representative is no longer there, the finance/sales manager remains. Recently, I discovered that some of my finance paperwork, detailing the breakdown of my trade and the costs on my loan, was missing. Unfortunately, my credit union's disrespectful behavior and poor communication worsened the situation. Post-purchase, I learned that the Arteo... read more
There service people dont know what there doing.i had my car talen to them so they could do a diagnosis test.they told me that i need a new tranmission.and a bunch of other crap.so basically 10 grand in work.... Well come to find out my car was low on tranmission fluid.....and guess what my car runs and didnt need a new tranmission. Thanks volkswagen you truly like to try and rip people off.
Multiple trips to the service department because they can't fix things right the first time. When talking to the service manager he makes empty promises. Service advisers make up maintenance that you need even though it was just done.
Unsatsifactory Service Department The service department at Findlay Volkswagen in Henderson is questionable. Took my car in for routine service and came out with a couple thousand dollar bill. I feel that the service department was misleading on the needed repairs and had me over a barrel since my car was disassembled in the service department with no other option but to fix it. After this horrendous experience I am hesitant to deal with any of the Findlay auto dealerships (service or purchase).
Frequently asked questions about Findlay Volkswagen Henderson
How is Findlay Volkswagen Henderson rated?
Findlay Volkswagen Henderson has a 4.5 star rating with 2,505 reviews.
When is Findlay Volkswagen Henderson open?
Findlay Volkswagen Henderson is open now. It will close at 9:00 p.m.