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Findlay Cadillac Henderson
- Car Dealers
- Henderson, NV
About this business
Findlay Cadillac, the number one dealer in the region for new Cadillac's. Come in meet our friendly sales and service people. Take a test drive in one of our all new XTS, CTS, CT6, XT4, XT5, XT6 and Escalade models. When you think Cadillac, think Findlay Cadillac. In the Valley Auto Mall.
Location details
993 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mark really helped me and kept me informed of the progress and they were very responsive. All that was needed was done and made me very happy
Business response:
We are glad Mark kept you informed and was able to get all your service done.
I have been with Findley Cadillac since buying brand new some years back. Have had all of my servicing done as well consistently. Most service advisors are always kind and attentive. However On this recent visit I would recommend new advisors assigned pay close attention to what’s ask to be done on my vehicle. I was told my steering wheel fluids were checked just not on my paperwork and if there are new specials going on that customers should be made aware of advise, do not allow your customer to over hear it from other cust... read more
Business response:
Thank you for the review and the feedback. We are always strive to give 5 star service and your feedback will help us achieve that.
Bruce was a great man to work with. He made the sale go very smoothe. I highly recommend this dealership.
Mark was great in service got me right in for a oil change service the car and checked out the whole car to make sure everything worked and was safe to drive. Thank you Findlay Cadillac.
Mark in service recommended a little more then just an oil change to my 2014 XTS . I said go for it . The car runs great like a new car . Findlay and Mark did a great job . this is y I keep comming back to Findlay Caddilac . Thanks C
Findlay Caddilac has always provided excellent service. Also, all appointments are timely and the service work is completed promptly.
Findley Cadilac has a fantastic service department. Always have great service and the staff is always friendly.My service manager was great.
Service writer Gary is friendly, attentive, and informative. He greets you with a smile and a handshake, and represents Cadillac well. That being said - I think $167 for an oil change and 2 wiper blades is ridiculous. No tire rotation, no car wash; nothing else. Their sales dept keeps asking me if I want to sell them my car, and 'trade up' to a 2022 model. Interesting, because they don't have any new cars on the lot to sell !!
Business response:
Thank you for taking the time to tell us about your service experience at our dealership. We sincerely appreciate your feedback. I would like to better understand how and where we are not meeting your expectations and how we can do better in the future. I welcome a chance to speak with you directly about this feedback. By chance are you available to review your experience? I sincerely appreciate your time. Sincerely, Bryan Austin Service Manager Findlay Cadillac Service 702.430.4351
Very friendly, on top of their game. Though the first guy was a little slow.
Frequently asked questions about Findlay Cadillac Henderson
How is Findlay Cadillac Henderson rated?
Findlay Cadillac Henderson has a 4.9 star rating with 1,803 reviews.
When is Findlay Cadillac Henderson open?
Findlay Cadillac Henderson is closed now. It will open at 8:30 a.m.