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Capistrano Mazda

4.9
  • Car Dealers
  • San Juan Capistrano, CA

About this business

AutomotiveCar Dealers

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Location details

32852 Valle Rd, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,525 reviews
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Jan B's profile image
3 weeks ago

Rick at Capistrano Mazda is absolutely wonderful. I’ve bought 3 Mazdas in the past but Rick’s honestly, patience and kindness far exceeded my expectations. Rick is very knowledgable about Mazda cars he sells, and explains things thoroughly, patiently answering extra questions. I truly appreciate that he is not “hard sell” and doesn’t engage in gamesmanship which I have experienced at other dealerships. 

Business response:

Rick at Capistrano Mazda is absolutely wonderful. I’ve bought 3 Mazdas in the past but Rick’s honestly, patience and kindness far exceeded my expectations. Rick is very knowledgable about Mazda cars he sells, and explains things thoroughly, patiently answering extra questions. I truly appreciate that he is not “hard sell” and doesn’t engage in gamesmanship which I have experienced at other dealerships. 

OPPITECT's profile image
a month ago

Just added a **THIRD** Mazda bought from my AMAZING superstar sales gal Forouz!! Again, a flawless purchase… I ordered this new ‘24 Miata from the factory. Forouz is very passionate about Mazdas and a great ambassador for Capistrano Mazda. She kept me very up-to-date on my build-to-order and then its shipping status. She made sure that my delivery and transaction paperwork were enjoyable, efficient, uncomplicated, and per my stated needs. Forouz gives all of her customers a very high level of personal attention, and she is w... read more

sarah's profile image
a year ago

omg my experience with rick off the chart! he was really good to me and a geniune, one of kind salesperson. 

OPPITECT's profile image
a year ago

This is my **second** new Mazda purchase from Forouz at this excellent family-owned dealer. These recent two transactions have been the easiest and most most hassle-free of the dozens of new cars that I’ve bought in my lifetime. Forouz is a delight to work with, adept at making super deals without haggles, and she made every step of my transactions a breeze. I can’t say enough good things about Forouz and Capistrano Mazda. They’re an hour away from me, but well worth the drive for such a great experience. BTW, everyone in sa... read more

SanJuanCoffeeGuy's profile image
SanJuanCoffeeGuy 
a year ago

Just like review I wrote about this dealership's counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the shortages and price adjustements during the pandamic era, this Mazda and VW dealership never sold a single car above MSRP. That 

tony g's profile image
a year ago

No hazzle, no market adjustments, No Salesmen! Just honest, professional service in purchasing a new Mazda. If you like their product don't go anywhere else. Ask for Bennett Deming. 

Business response:

Thank you so much Tony! I will make sure Bennett knows how much you appreciated his help. If there is anything else that we can do for you, please let us know. We look forward to your next visit. 

mauimsg's profile image
a year ago

Friendly, no pressure sales. Everyone is nice and welcoming! Made us feel like we deserve a new car. Cars are excellent quality and beautiful. 

Business response:

Thank you so much for your positive review. If there is anything else we can do for you, please reach out to us to let us know. 

engineernick's profile image
engineernick 
a year ago

Dear reader. .. I don't typically spend time sharing my thoughts with folks, nor do I ever provide reviews. This time, I think you all should be aware of how Mazda (San Juan Capistrano, CA.) positively addressed an issue I had with my 2021 Mazda CX-5. During this fix, they needed to keep my car for a few days to assure how to fix the performance issue I had. They spent no time listening and then offered me a loaner vehicle until they corrected the issue. It's not just the high-quality product that impresses me, it's how they... read more

Business response:

Wow, thank you so much Nick! We will make sure both Marcin and Hugo know how much you appreciated them. Reach out to us anytime if there is anything else you need or questions you have. 

bafonso1982's profile image
bafonso1982 
a year ago

Great purchasing experience at Capo Mazda! We worked with Bennett Deming and could not of asked for a better sales associate. Low pressure and did not have to pay all of the mark ups that other dealers are currently adding. I highly recommend this dealership if shopping for a Mazda you won't find a better place. Thanks Bennett!! 

Business response:

Thank you for your great review. We will make sure Bennett knows how much you appreciated his assistance. If there are any new questions you have, feel free to contact Bennett, or our store, about them anytime. We look forward to your next visit. Jack 

Frequently asked questions about Capistrano Mazda

How is Capistrano Mazda rated?

Capistrano Mazda has a 4.9 star rating with 2,525 reviews. 

When is Capistrano Mazda open?

Capistrano Mazda is closed now. It will open at 9:00 a.m.