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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"There was a mistaken identification of our vehicle, and so the wrong part got ordered. Ledel helped us out on the customer service call and they even promised to cover return shipping and waive the normal 15% restocking fee. It was great customer service for a really frustrating situation."
"Thanks for your exceptional parts and the phenomenal people who make the entire process seamless. I received the part in less time than anticipated and it was an exact fit for our 1997 Chevrolet Express 1500 van. Got it installed and it works perfectly. When I had a little confusion about the core return process, Seth gave me clear, concise instructions and even offered to pay for the return shipping. It doesn't get any better than that. GREAT EXPERIENCE! BTW - they had the best price for the power steering gearbox. "
"I had a great experience ordering auto parts. I spoke to a knowledgeable customer service representatives who took time to help me order a part. I received my auto part on-time without any problems. Unfortunately, I opted not to use the part. I contacted Ledel and received help returning my auto part. Ledel answered all my questions and provided good customer service."
"Bought some ignition coils for my BMW and they looked a little different from my oem's. I called their customer service line and the people there were the most helpful that I have ever dealt with. If I need any parts in the future I will definitely come back to them. You cannot beat the prices and the commitment the have to customer satisfaction."
"Very helpful customer service. Helped to replace the incorrect part I bought with the right part in a very timely manner."
"The parts where exactly what was needed and at great low price. Was not sure on a piece that was shipped. So we called the intelligent costumer service rep and got a clear and understandable answer that didn't leave any muddy misunderstanding. Thank you for the help. "
"Quick and easy pay and ship. Received my shipment way faster than I expected. Thank you for such great service!"
"Recieved NEW power steering rack and it looks very nice! Called car steering.com to inquire about a shipping label to return the core to you. A sales agent by the name of Ledel helped me. He was very courteous and helpful. He told me he would Email me an postage paid address label for the return box. Very pleased with the whole experience and PRODUCT. Will highly recommend you to my mechanic and friends. Thanks to all the people at car steering.com and especially to LEDEL!"
" I needed a set of new ignition coils for my 2001 Z3 Roadster. I did not go directly to Buy Auto Parts but instead did an internet "best price" search. As such I unknowingly limited my choices and ordered the wrong part. I called Buy Auto Parts customer service and was connected within a minute to Anthonee. Without hesitation he took my details and offered the correct parts within minutes. He resolved my issue quickly and I am now resolved to make Buyautoparts.com a favorite for all future needs for my baby. Thanks again An... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,173 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.