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Bob Poynter Chevrolet Buick GMC
- Seymour, IN
About this business
Location details
1209 E Tipton St, Seymour, IN, 47274, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
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Business response:
We acknowledge this review and understand that it is not relevant to this page. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
I DO NOT RECOMMEND THIS DEALERSHIP. Go anywhere else. I ordered a new Tahoe last July and received the wrong vehicle in October. After assurances that they would order the correct vehicle with options I requested they are now not returning my calls or responding to emails. Not even the customer service manager. Whatever you do don’t spend your money here.
Business response:
We acknowledge your review and are currently looking into the events you’ve detailed.
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Girlfriend traded in her truck. They told her that her truck was valued at $11,000. Then told her that they could only give her $7,000 because the engine was bad. Truck was posted for sale 3 days later for $16,000. Engine has not been changed. so they lied. Buyers beware.
Business response:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
They sold a vehicle with a junk rebuilt engine that threw a rod in about a month.
Poor customer service in the service department , lack of communication from all staff, being misled and misdiagnosing the problem with my daughter’s car. They are very unprofessional and rude. I would not recommend them for anything.
Business response:
Melinda, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
I have my reasons they just don’t take things serious and take selling cars serious
the worst service around dropped company truck off at 8am and picked up at 430. pm with nothing done to it
Business response:
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Had my oil change on my 2 year old 2018 Malibu that has 27,000 miles on it and they tried to sell me new tires. They don’t even show any signs of wear yet. Way above tread rear limits and worn evenly. They are also 80,000 mile tread tires. Their quote was 1500.00 dollars for tires. Not only did they do this to me they did it to 4 more people I know in the same week. I will not be back for anymore oil changes. The hell with the warranty. I will not be tried to be taken advantage!
Business response:
Thank you for your feedback, Ryan. Wwe pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Frequently asked questions about Bob Poynter Chevrolet Buick GMC
How is Bob Poynter Chevrolet Buick GMC rated?
Bob Poynter Chevrolet Buick GMC has a 4.7 star rating with 2,738 reviews.
When is Bob Poynter Chevrolet Buick GMC open?
Bob Poynter Chevrolet Buick GMC is closed now. It will open tomorrow at 8:00 a.m.