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JBA Chevrolet
- Automotive
- Glen Burnie, MD
About this business
Location details
7327 Ritchie Hwy, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
New 2023 Traverse High Country. Brought in due to loud wind noise in rear cabin and you can smell outside stink with air recirculating on. J.B.A. kept vehicle over night, said noise could be from factory roof rack?? and despite a technical bulletin about odor there’s nothing they can do about the smell. To top things off when we picked the vehicle up there is now a ding on the driver door that wasn’t there when dropped off. Will find a different dealer to work with as this one not only didn’t resolve the wind noise and odor ... read more
Business response:
Hello, thank you for bringing your concerns to our attention. We always want our customers to be satisfied with our service department, and we are sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact me at 410-766-6300 ext. 6315 at your earliest convenience. - Ben Aiello, Service Director
I have bought many cars and never been treated as unprofessional as I was by Mr Fugitt. I would never buy a car from this dealership.I call the dealership and Mr. Fugitt answered the phone. I told him I wanted the car and Mr Fugitt told me the car was mine, pulled my credit , I spoke to finance(who was awesome) and committed to a payment. An hour went by and finance called me and told me the car was sold to someone else.. Mr Fugitt himself couldn't calI... I called Mr Fugiit who then told me someone came in with 12k cash ... read more
JBA and Mark Parme made my 2013 Tahoe purchase so easy and my weekend car-buying trip south an enormous success. Mark is that rare salesperson that is genuine, honest, a true gentleman, personable and who’s fulfillment is fully derived by creating a wonderful customer experience. For me, that he did. I’m relaying a bit of a story, here, but one really worth hearing. You see, taking a big gamble -- especially with the dearth of good, available used cars right now -- I flew south to D.C. from Rochester NY seeking to buy a 201... read more
Business response:
Fantastic news, William! Thank you very much for reaching out and sharing your feedback with us. Congrats on your new vehicle! We're delighted to hear that Mark provided you with the exceptional service our dealership takes pride in providing to our customers. We hope that you're enjoying your new vehicle and that you'll reach out again in the future should you require anything further. – Dan Buckler, General Manager
We've decided to go in a different direction. You actually did me a huge favor, Jim. My new direction has enabled me to eclipse anything you will accomplish in your life, and with transparency and integrity. Thank you
Business response:
Thank you for providing your feedback, Mike. Please get in touch with us on (410) 766-6300 and we'd be happy to help you out. Cheers, JBA Chevrolet
Excellent ! A-1 experience !
Business response:
Thank you so much for your kind words, Melvin. We really appreciate you taking the time out to share your experience with us. Cheers, JBA Chevrolet
My service advisor. Did a great job She got my truck back to me in a few hours Thank you helen
Business response:
Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us. Cheers, JBA Chevrolet
Fixed a recall
Business response:
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us. Cheers, JBA Chevrolet
Sell person Larry Bert did an outstanding job in making me feel comfortable in making my selection all around great experience even though I have purchase there before
Business response:
Thank you so much for your kind words, Clara. We really appreciate you taking the time out to share your experience with us. Cheers, JBA Chevrolet
I was logged in by a very nice lady and was done in minume time an on my way home. Thank you
Frequently asked questions about JBA Chevrolet
How is JBA Chevrolet rated?
JBA Chevrolet has a 4.5 star rating with 8,420 reviews.
When is JBA Chevrolet open?
JBA Chevrolet is open now. It will close at 6:00 p.m.