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1952 W Market St, Nappanee, IN, 46550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hands down the best customer service I’ve ever had. I had an issue that was no fault of theirs and they absolutely bent over backwards to resolve my issue so that I could make our family camping trip on time. They did not have to do what they did, but I’m so glad they helped!!! I can’t say enough great things about this company, the employees, and the product itself. I wouldn’t trust any other product on my lifted truck and really there is no other product on the market to support my setup and the fact that it’s made in the ... read more
I absolutely can not say enough good things about Gen-y. This is truly the last hitch you will ever buy. It is extremely well made. I never have to worry about what is hooked up to it, from small dump trailers to large offshore powerboats. With that being said. I had a small issue with part of the hitch after 4-5 years of abuse, I reached out to Aaron and his team and they took care of it immediately. Really superior product and customer service to match.
Couple of months ago I travelled from AL to Elkhart, IN to pick up my new Luxe Toy Hauler. I had ordered it with a Gen-Y @genyhitch 5th to Goose Hitch. This hitch attaches to the 5th wheel frame like a standard pin box but has a gooseneck connection. The two are coupled together using the Gen-Y Torsion Technology. Absolutely love the hitch now that the guys at Gen-Y saved the day for me. So what was the problem? When I first hooked up my truck there was no way the RV would clear my truck box plus the bed rail clearance... read more
Up graded my gen-y hitch to work with equalizer bars and wow is the truck riding smooth now can’t believe the difference!
I’ve recently switched from a long wheel base F-550 to a Shorter wheel base F-350 4x4 and noticed the jolting and clatter from my trailer . My truck & trailer combo is usually 27,000 lbs on average so fuel mileage is not a factor for me but I have noticed an immediate difference in how much smoother my ride is ... very nice and I recommend it to anyone that tows equipment on a daily bases👍🏽
Had some jacka*s rear end my truck at about 20mph or so while I was sitting at a red light. My damage? My 7” drop mega duty hitch with a step had a slight bend in one side of the step. His damage? Well, it looked like his bumper just came out of a shredder. 10/10 recommend
Though I haven’t yet had the pleasure of making use of the torsion 16 k I bought from them I can say that these hitches are absolutely no joke at all! They are massive, heavy, and incredibly over engineered to the point that they look like they would survive a nuclear apocalypse! The step and the tow hook are absolutely in the same quality and craftsmanship category as well as I ordered them both too. To top it all off, their customer service is beyond top notch and they support out military more so than I could have ever ... read more
Love these hitches I will never buy another brand hitch. The finish can be improved but one of the most versatile hitches around!
Very friendly and helpful people. Definitely plan on doing business with them again
GEN-Y HITCH has a 4.7 star rating with 436 reviews.
GEN-Y HITCH is closed now. It will open on Monday at 7:00 a.m.