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GasFix Inc
- Heating & Air Conditioning/HVAC
- Hamilton, ON
About this business
SPECIALIZING IN, Swimming pool gas heater repair, Gas Fireplace repair, Gas line reapairs, Sales and installation of Gas Pool Heaters and, Sales and installations of Gas Fireplace, Gas Line hook ups for kitchen stoves and dryers, Gas line installations for BBQs and other products.
Location details
601 Burlington Street East, Unit Q, Hamilton, ON, L8L 4J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hello All! I had been putting the conversion of my older Napoleon Gas Fireplace a bit too long. Scott at Gas Fix e-mailed me an estimate and I ended up booking an appointment for today September 25th. Technician Duane (who completed my last service) showed up on time (telephoned first -- a big help) and proceeded with the conversion. Whilst I busied myself with a cable box install upstairs Duane didn't take long at all and finished the work in record time. Cannot say enough good things about Gas Fix. Highly recommended to ot... read more
Business response:
Thank you Bruce for your review and for choosing Gas Fix to service your Napoleon fireplace. Other contractors will tell you that you cannot repair your fireplace as the parts are not available and they will try to sell you a new one. That's usually because they don't know how to fix your fireplace or carry the parts on their service vehicle. At Gas Fix, our technicians have over 300+ of the most common parts on the vehicle and that would include the gas valve and pilot assembly to complete a mercury flame switch conversion.... read more
Always pleasant, efficient and professional. Scott enjoys my dogs and cat. Follows covid protocols. I'll see him every year. Better safe than sorry. He is an expert and can answer all my questions. Thanks again!
Amazing prompt service.In a nutshell 1.) special exception to service my fireplace as outside of normal service area 2.) Having parts on the vehicle to upgrade mercury flame switch with new gas valve and pilot assembly 3.) Ease of booking call with Jason and knowledge / expertise / friendliness of gas technician, Dwayne Thank you! I highly recommend this company for all of its service it provided me with very economical rates and convienent payment options.
Business response:
Thank you Rob & Janie for contacting Gas Fix to have Dwayne service your gas fireplace. We normally don't go to London so it does help being related to the office administrator to make arrangements especially easy for you. As soon as I saw the make and model of the gas fireplace, I knew exactly what was required to get the unit working again. As the mercury flame switch failed, you needed to upgrade the unit with a new gas valve and a new pilot assembly. We had both parts on the service vehicle. Thank you again for your revi... read more
I’ve been meaning to write this review for a while. Two summers ago (2018) Dwayne from Gas Fix replaced our ancient pool heater with a Ray-Pak heater. Everything went well, Dwayne was super friendly and we were satisfied with our new heater. Unfortunately, just a little over a year after the install (and the warranty had just expired), our heater stopped working altogether. I was really stressed since we weren’t in a position to replace it again so soon. Scott, the owner, really went to bat for us and worked with Ray-Pak to ... read more
Business response:
Thank you for contacting Gas Fix and having Dwayne service your Jandy pool heater. Unfortunately, pool heaters do fail over time and require replacing. We replaced the Jandy with a Raypak pool heater. At the same time, we upgraded the install to include bonding wire and a check valve as required for warranty purposes. When the unit started to leak, we were able to get a replacement unit from Raypak to install. We are happy that the outcome worked for all parties involved. Again, thank you for your review and for choosing Gas... read more
Scott showed in the appointed time period. Was knowledgeable and efficient. He diagnosed the problem and made quick repair. He had to make a return trip not for cause but due to a new problem. Again rapid diagnoses, solution and repair. Also offered good advice. Highly recommend.
GasFix came to fix my pool heater. I booked a time for the next day. They called to let me know that the appointment was on and would call me when they were to come. The call came during the window I booked and they came promptly. As usual, the tech was friendly (even in these strange times) and solved the problem quickly. The part was replaced, a few more checks to make sure everything worked and then off they went. This company has looked after me for several years. You will not regret working with them.
Business response:
Thank you for contacting Gas Fix and having us service your pool heater. As a natural gas contractor, we were one of those organizations that remained opened throughout the pandemic. It was business as usual for Gas Fix with a few minor changes to adapt for COVID. As per standard procedures, we call the customer to advise of an arrival time and provide a prompt, efficient service. As we specialize in the repair and maintenance of pool heaters and gas fireplaces, our technicians carry over 300+ of the most common parts on the... read more
Called Gas Fix yesterday to fix my pool heater and they were able to send me a technician the next day. The technician came on time, fixed the problem quickly as he had the part available right away. The price to fix it was exactly what I expected. I highly recommend this company.
Business response:
Thank you for contacting Gas Fix and having Dwayne service your Jandy pool heater. As we specialize in the repair and maintenance of pool heaters and gas fireplaces, our technicians carry over 300+ of the most common parts on the service vehicle. When parts are required, we have them on the vehicle so we can complete the service call that same day. Should you ever require us again in the future, please do not hesitate to contact us. Again, thank you for your review. ~ Jason, Office Administrator
Called on a Saturday to repair pool heater and they came 2 hours later. Didn't have the part so he came back on Sunday and only charged for the part itself.
Business response:
Thank you for contacting Gas Fix and having Scott service your Pentair pool heater. Though we do carry over 300+ of the most common parts on the service vehicle and have the parts on the vehicle 97% of the time, there are rare circumstances when something is not on the service vehicle. By stocking a large variety of parts in the warehouse, we can provide a quick turn-around to get your heater working again as we did in this case. Should you ever require us again in the future, please do not hesitate to contact us. Again, tha... read more
April 22, 2020 - I have a 23 year old fireplace that would go out within minutes of turning it on. The technician, Scott, diagnosed it as an orifice issue and recommended replacing the original thermocouple while he had the unit apart. He kept the area clean and clear while doing his repair, touched up the firebox paint and checked the switch. A leak check showed no carbon monoxide leak from the unit. It certainly was better than having to replace the whole fireplace at a much higher cost. I will definitely call again if I n... read more
Business response:
Thank you for contacting Gas Fix and having Scott service your Empress 2000DV gas fireplace. As we specialize in the repair and maintenance of gas fireplaces, we know how to fix them and have the parts on our service vehicle to complete the repair on the same day. The competition will likely try to sell you a new fireplace. Should you ever require us again in the future, please do not hesitate to contact us. We could have Scott or Dwayne back in no time. Again, thank you for your review. ~ Jason, Office Administrator
Frequently asked questions about GasFix Inc
How is GasFix Inc rated?
GasFix Inc has a 5 star rating with 467 reviews.
When is GasFix Inc open?
GasFix Inc is closed now. It will open at 8:00 a.m.